Zephyr On-Premise Rollback Process

Warning

In the below scenarios, Zephyr will rollback, and the upgrade will fail:

  1. When the Zephyr server is not stopped, and user directly runs the upgrade process

  2. When Zephyr is configured with Tomcat VisualVM memory configuration and then the Zephyr server stopped and the user performs an upgrade process

Once Zephyr is rolled back, all the files inside the Zephyr Installation directory will be removed, and In the database ITCC, the DIVERSION is still present.

To restore the attachments in the database, the upgrade is completed for a rollback so that the database will be there, and we won't need to restore it. Users will have to go and replace the backup Zephyr data folder.

Steps to upgrade or install Zephyr when Zephyr is rolled back

  1. Open command prompt as Administrator

  2. Change the working folder to the folder where the Zephyr installer is located. For example:

    cd C:\installers

  3. Type the following command (replacing zephyr_<installer_version>.exe with the file name of the Zephyr installer) and press Enter:

    zephyr_<installer_version>.exe -VzSkipStartupData=true
    1558437228.png

  4. This will open the installation wizard in GUI mode. Complete the installation process, providing the exact database details as before the upgrade. View and ensure all requirements appearing on the screen are available on the system, then click Next.

    1558437225.png
    1558437219.png
ZE_LX_6_0.png
1558437210.png
1558437216.png
1558437207.png
1558437204.png
1558437201.png
1558437198.png
1558437195.png
In this section:
© 2024
Publication date: