Zephyr End-of-Life Policy
Products reach the end of their Product Life Cycle for several reasons. These reasons may be due to market demands, technology innovation, and development driving changes in the product, or the products simply mature over time and are replaced by functionally richer technology. While this is an established part of the overall product life cycle, Zephyr recognizes that end-of-life milestones often prompt companies to review how such end-of-sale and end-of-life milestones impact Zephyr products. Zephyr's end-of-life policy helps customers better manage their end-of-life transition and understand the role that Zephyr can play in assisting them to upgrade and migrate.
General policy guidelines
Full Support
Full Support is provided for one year after the first Generally Available (GA) date for any major release.
A major version is any two-digit release. For example: 7.15, 7.16.
Full Support license holders have complete access to Zephyr Support staff and development support for patches, hotfixes, bug fixes, and so on.
Options in the Full and Limited Support stages are still dictated by the license holder's Support Package tier and require a valid active license.
Notes
Minor versions released after the oldest supported major releases ARE supported.
A minor version is any three-digit release. For example: 7.14.1, 7.15.1.
Minor versions released before the oldest supported major release ARE NOT supported.
Versions that are no longer supported will receive no assistance from Zephyr Support staff, but will keep access to all public Zephyr resources, such as:
Updates to the current End-of-Life cycle are made with every major Zephyr release.
The table below provides End-of-Life details of Zephyr Enterprise versions.
Important
The end-of-life date is reached one year after the last minor release.
You can schedule your Zephyr Enterprise SaaS upgrade using the online upgrade calendar. If you do not schedule the upgrade before the product reaches end-of-life (EOL), the application will be upgraded automatically to the latest version of Zephyr Enterprise.
Major Version | Support Type | Release Date | End-of-Life Date |
8.5.0 | Full | Oct 14, 2025 | Oct 12, 2026 |
8.4.2 | Full | Sep 23, 2025 | Sep 23, 2026 |
8.4.0 | Full | June 9, 2025 | June 9, 2026 |
8.3.0 | Full | January 21, 2025 | January 21, 2026 |
8.2.0 | Out of Support | October 11, 2024 | October 11, 2025 |
8.1.0 | Out of Support | July 19, 2024 | July 19, 2025 |
8.0.1 | Out of Support | May 10, 2024 | May 10, 2025 |
7.21.1 | Out of Support | March 1, 2024 | March 1, 2025 |
7.21.0 | Out of Support | January 31, 2024 | January 31, 2025 |
7.20.1 | Out of Support | November 29, 2023 | November 29, 2024 |
7.20.0 | Out of Support | October 18, 2023 | October 18, 2024 |
7.19.0 | Out of Support | September 6, 2023 | September 6, 2024 |
7.18.0 | Out of Support | June 16, 2023 | June 16, 2024 |
7.17.2 | Out of Support | June 7, 2023 | June 7, 2024 |
7.17.1 | Out of Support | May 9, 2023 | May 9, 2024 |
7.17 | Out of Support | April 19, 2023 | April 19, 2024 |
7.16 | Out of Support | Feb 22, 2023 | Feb 22, 2024 |
7.15 | Out of Support | October 8, 2022 | October 8, 2023 |
7.14 | Out of Support | September 16, 2022 | September 16, 2023 |
7.13 | Out of Support | July 29, 2022 | July 29, 2023 |
7.12 | Out of Support | June 24, 2022 | June 24, 2023 |
7.11 | Out of Support | May 17, 2022 | May 17, 2023 |
7.10 | Out of Support | April 19, 2022 | April 19, 2023 |
7.9 | Out of Support | March 14, 2022 | March 14, 2023 |
7.8 | Out of Support | February 7, 2022 | February 7, 2023 |
7.7 | Out of Support | January 5, 2022 | January 5, 2023 |
7.6 | Out of Support | November 19, 2021 | November 19, 2022 |
7.5 | Out of Support | October 14, 2021 | October 14, 2022 |
7.4 | Out of Support | August 31, 2021 | August 31, 2022 |
7.3 | Out of Support | July 30, 2021 | July 30, 2022 |
7.2 | Out of Support | June 30, 2021 | June 30, 2022 |
7.1 | Out of Support | June 1, 2021 | June 24, 2022 |
7.0 | Out of Support | April 28, 2021 | April 28, 2022 |
6.x and earlier | None |