Account Management

Learn how to manage user settings in BitBar.

Create an account

If you are a first-time user, you need to create a BitBar account. To do this:

  1. Navigate to https://bitbar.com/signup/.

  2. Enter your company email in the Work Email field and click Try for Free.

    You will receive an activation email at the email address you entered.

  3. Click the activation link in the email.

  4. Set your password.

Account settings

User information is available under My Account from under the avatar icon from the right upper corner of BitBar Testing. This contains important information like:

  • User information details.

  • Access to Security Center.

    The Security Center button
  • An API key and the possibility to reset it. You can use your API key to identify yourself in test scripts without having to disclose your personal credentials. It is also easy to regenerate a new key if, for some reason, you no longer want to use the previous one.

    API key settings
  • Define how often you want to receive emails or Slack notifications about your finished test runs.

  • Update some of your personal information.

  • Change your default view in BitBar Testing.

  • Send invitations to users that you wish to be sub-users of your account. For details, see Add a sub-account user.

    Account users

Add a sub-account user

A user having a paid plan is called the main user in BitBar. The main user is able to add sub-account users. Sub-account users will inherit the same plan and roles from the main user, and all-time usage is available to and counted for the main user.

Important

Projects are not shared between the main account and sub-accounts by default. They need to be shared individually.

To add a sub-account user:

  1. Go to My Account.

  2. At the bottom of the screen, you see the account users attached to your account, and you have the possibility of sending new invitations to new sub-users.

    Creating a sub-account user

    New users receive an email invitation to activate their accounts.

Important

You cannot add an existing BitBar cloud user from the UI. Contact BitBar Support through SmartBear Support Portal for adding an existing user to your account.

Change your password

  1. In the top right corner, go to > My Account.

    Navigating to My Account
  2. In the My Account widget, click Security Center.

  3. In Security Center, switch to the Change password tab, and then enter your current password and your new password twice. Click Change.

    The Change Password dialog

Delete your account

Important

Deleting your account will remove all of your information and data from the BitBar database. This action cannot be undone.

  1. In the top right corner, go to > My Account.

    Navigating to My Account
  2. In the My Account widget, click Security Center.

  3. In Security Center, switch to the Delete account tab, enter your account password, and click Delete.

    The Delete account dialog

Note

If you registered an account yourself but never activated it, the account is removed by default after 7 days. However, if your account was added by a third party then you should contact your admin with the request of removing the account.

See Also

Publication date: