Subscriptions
Note
SmartBear Admin is an early access preview. The administrator of an organization with API Hub must invite you to access API Hub. During early access, new organization and trial creation are not available. SmartBear Admin is only available for the API Hub, including API Hub for Design, API Hub for Portal, API Hub for Explore, and API Hub for Contract Testing. For member information about any other SmartBear product, see SmartBear Support.
Subscription Plans
Subscriptions in API Hub offer a single subscription with access to all the API Hub features, including Design, Contract Testing, Portal, and Explore. The following subscriptions exist for API Hub:
Trial - A trial period is available to test the API Hub before purchasing. See Trial Subscriptions.
Self-Service (e-commerce) - self-service subscriptions are purchased and managed online and auto-renew until canceled.
Sales-managed (sales-assisted or direct) - Sales-managed subscriptions are purchased and managed by your SmartBear account manager.
Expired - After a trial or paid subscription ends, your organization will have an expired one. See Expired Subscriptions.
Click the Subscription Tab on SmartBear Admin to view the subscription plan details:
Product - The name of the subscribed Product (for example, API Hub for Design).
Plan - The specific plan to which the organization is subscribed.
Users - The number of users currently using the subscription out of the total allowed users (for example, 1 of 25).
Subscription End - The subscription's current end date.
For trials, this is the date the subscription will end unless a purchase is made. For organizations with a trial or expired plan, admins can purchase a self-service plan. See Managing Self-Service Subscriptions.
For sales-managed subscriptions, this is the date the subscription will end unless renewed for organizations with a Sales-Managed (sales-assisted or direct) plan. Organization Admins can click Contact Sales to make any changes to the subscription.
For self-service plans, this date is when the credit card will be charged for renewal unless the subscription has been canceled. For organizations with an active self-service (e-commerce) subscription, admins can modify or cancel the subscription. For more information, see Managing Self-Service Subscriptions.
Grace Period. Suppose a subscription fails to renew due to a payment processing failure. In that case, SmartBear offers a three-day grace period so that your organization can address billing issues while users can continue to work.