FAQs

SmartBear ID is an authentication service that verifies users through various methods, including Single Sign-On (SSO), social login, or traditional email/password combinations. This service lets you conveniently access multiple SmartBear products using a single login, enhancing the user experience and streamlining product trials. See SmartBear ID.

If you encounter any technical support issues regarding SmartBear ID, you have the following options:

In API Hub, you can invite members to your organization and assign them subscriptions and administrator privileges. In SmartBear Admin, inviting users involves assigning organization-level permissions to the invitees. See, Inviting Members.

(In SmartBear License Management, supported products are ReadyAPI, TestComplete, TestEngine, VirtServer, TestExecute, and TestLeft) Activating and using your license depends on the license type. See Activate and Use Licenses. For information about any other SmartBear product, see SmartBear Support.

You can manage your subscription associated with a specific organization or customer. This allows you to perform actions such as changing billing cycles, canceling, downgrading, and upgrading. See, Self-Service Subscriptions.

Visit https://smartbear.com/ and click Try any Tools for Free button. You can choose the list of solutions. You will be navigated to the solutions page.

If you are using the following SmartBear Products, ReadyAPI, TestComplete, TestEngine, VirtServer, TestExecute, or TestLeft, you can control your data and licenses through SmartBear License Management, which features a user-friendly interface for adjusting settings and preferences related to product access and usage. See SmartBear License Management