Logging in to SmartBear Admin

Log in to the SmartBear Admin application using your SmartBear ID. See Work with SmartBear ID.

https://platform.smartbear.com/

The SmartBear Admin landing page appears.

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SmartBear Admin streamlines access to SmartBear's range of solutions and resources. This system provides a unified environment for managing identities, organizations, subscriptions, online payments, and trials, ensuring a seamless experience for users and administrators across solutions. SmartBear created a one-stop-shop experience that allows administrators to work with Members, organizations, and subscriptions.

Members

The members of an organization may or may not have specific subscriptions. Admins are responsible for assigning subscriptions to the members. Once a member is assigned a subscription, they become a user of the corresponding solutions. It may be necessary to configure specific privileges and permissions within the solution. For more information, see Members.

Organization

Organization (org) is the top-level hierarchical object where you can manage members and subscriptions. This includes billing information and assigning subscriptions and plans. To work with SmartBear solutions, members must have active subscription seats assigned. Then, they become users. For more information, see Organizations.

Subscription

SmartBear provides a unified experience for managing subscription plans across all supported solutions so you can easily upgrade, downgrade, or cancel your subscription. For more information, see Subscriptions.

About

This section gives an overview of the organization's general information, such as the name, email address, website, and description. You can change the general information by clicking  Edit if you have administrator privileges. You can also edit and manage billing details, including the billing address and payment information, by clicking Manage Billing Address and Manage Billing Info. If you want to delete an organization, click Contact Us to contact support and request organization deletion.

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