Zephyr Help Menu

Zephyr Squad includes the Help menu that allows you to create a support ticket, vote on new features, provide feedback an so on:

Help menu

Note

The Help button is available only on Zephyr-owned pages and will not be displayed for any default Jira pages.

Support

The Help > Support option allows our users to easily create and submit a new support request. By clicking this option, you will be navigated to the SmartBear support portal where you can create a new support request if you are running into any issues or need assistance.

Support request

Improvement requests

The Help > Improvement requests option navigates to the Ideas portal where you can vote on features to be implemented in future releases, create ideas for Zephyr Squad improvements and comment on the existing ones.

Important

The Trello board where you voted on new features and shared your ideas is now deprecated.

Feedback

Zephyr strives to bring the best test management tool experience to our customers around the world by utilizing our innovative solution for our customer's testing needs and goals. Zephyr welcomes feedback for our Zephyr Squad product and we believe the best way to grow and improve on the usability, functionality, and accessibility of our Zephyr Squad product is to listen to our customers and your ideas.

Want to actively contribute and communicate with us to positively affect the future of our technology? Our product feedback form provides you with the opportunity to share any and all ideas regarding new product features, user interface changes that you'd like to see, and any suggestions for our product moving forward.

To open the feedback form, click Feedback in the Helpmenu. In the form, you can rate our product and leave any comments or suggestions you may have:

Product feedback

Click Submit after you populate all the required fields.

Documentation

Clicking on Documentation opens the online Zephyr Squad documentation where you will find information on various product features.

Zephyr Status

Clicking on Zephyr Status opens the status page where you can see the current status of Zephyr Squad and subscribe to updates on planned maintenance.

See Also

UI Overview

Publication date: