Logging Level

The default logging level in Zephyr Scale Server is WARN. When you need to investigate Zephyr Scale Server behavior in detail, we recommend increasing the logging level to INFO or DEBUG. You should do this before performing the action you want to investigate.

  1. Log in to your Jira Server as an administrator.

  2. Click on the cog icon and then go to System.

  3. Select Logging and profiling on the left.

  4. In the Default Loggers section, click Configure logging level for another package.

  5. Add the com.adaptavist.tm4jcom.kanoah and com.smartbear packages with the logging level INFO or DEBUG.


The new logging level remains in effect until Jira Server is restarted. You may need to repeat these steps again after each Jira restart.

Alternatively, you can change the logging level permanently by editing the log4j.properties file in the Jira installation directory, as explained in the Atlassian documentation.

To learn more about logging in Jira Server, refer to Atlassian documentation:

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