This section contains topics describing typical problems that may arise when activating and using licenses.
In This Section
Problems With License Activation
Fixing Typical Issues With Node-Locked Licenses
Fixing Typical Issues With Floating User Licenses
Access to the License Manager Is Denied
All the Product Instances Allowed by Your License Key Are Already in Use (Running)
Another License for the Product Is Already Activated on the Computer
Cannot Connect to the 'Sentinel LDK License Manager' Service on Your Computer
Cannot Connect to the Local Sentinel LDK License Manager
Failed to Activate Your License
The Activation Information Is Invalid
The License Activated on the Virtual Machine Cannot be Used
The License Manager PC You Used Last Time Is not Available Now
The Product License Is Bound to Another Hardware
The System Time Has Been Changed
Unable to Activate the Trial License
Unable to Active the Trial License
Unable to Deactivate Your License
Unable to Find an Activated License
Unable to Restore Your License
Unable to Activate a License on a Virtual Machine
Your Time-limited License Has Expired
License Deactivation Is Impossible
Related Materials
To resolve licensing problems, you can use the Licensing Troubleshooter on our web site:
The troubleshooter will also help you collect information and submit a request to the SmartBear Support Team.
See Also
How To
LoadComplete License Types
How Licensing Subsystem Works
Activating Licenses