To use LoadComplete, you must have a valid license. LoadComplete automatically performs a license check at startup and during the run. If LoadComplete fails to check the license, it displays an error message. The message text includes the description of the error that occurred.
To resolve the problem, try using the Licensing Troubleshooter on our web site:
The troubleshooter will also help you collect information and submit a request to the SmartBear Support Team. When submitting the request, please specify the exact error message you see. To get it, click the header of the message box and press Ctrl+C.