Applies to LoadComplete 4.97, last modified on May 20, 2019

You cannot activate your license on a virtual computer. Activate it on a physical computer only.

Below are typical solutions that depend on the license type you have:

Floating User Licenses
  • Select a physical computer that will be used as a License Manager PC.

  • Install the License Manager utility or LoadComplete on this physical computer and activate the license there.

  • Then you can install LoadComplete on your virtual computers and use these machines as workstations for creating and running load tests with LoadComplete.

Node-Locked Licenses
  • You cannot install and run LoadComplete on virtual machines. You will have to upgrade to the Floating User license.

To resolve the problem, you can also use the Licensing Troubleshooter on our web site:

Licensing Troubleshooter

The troubleshooter will also help you collect information and submit a request to the SmartBear Support Team.

See Also

Technical Support

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