Last modified on January 19, 2018

AlertSite Dashboard is the default home page for logged in users and is also accessible via the top menu.

The dashboard shows the status of all your monitors and lets you create new ones. Here you can see whether monitors have found any problems on your monitored websites over the selected period (12 hours, 24 hours, 7 days, or 30 days). If a monitor finds an error, its tile moves to the top of the dashboard and appears with a red icon.

AlertSite UXM Dashboard

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The dashboard automatically refreshes for the latest status updates. You can pause and resume auto-refresh by clicking .

Create Monitors and Monitor Groups

Hover over + Add New, then click Monitor to create a new monitor, or Group to combine several monitors into a group to track their performance as a whole. For more information, see:

Note: You must be an Admin, Co-Admin, or Power User to create monitors.

Dashboard Data

The dashboard shows various metrics for individual monitors and monitor groups. Groups show aggregate metrics for all monitors in the group.

Monitor and group tiles

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The main metrics are:

  • Availability – the test status (success or error). For multi-step monitors, a successful test means all steps completed successfully.

  • Performance – your website response time. For multi-step monitors, this is the total response time of all test steps.

    Note: Only successful runs (status 0) are included in response time calculations.
  • Apdex (in group tiles only) – Application Performance Index, a value from 0 to 1 that estimates user satisfaction with the application’s response time. 1.00 is perfect, less than 0.50 is bad, and 0.00 means all users are frustrated.

Monitor and Group Actions

Click on a dashboard tile or row to open a menu with monitor-specific or group-specific commands.

Command Description
 View Monitor/Group Details View monitor summary or group summary.
 Edit Configurations * Open monitor settings or group settings.
 Test on Demand Run a test on demand from the monitor’s primary location. Reuts are displayed on the screen.
 Expand Monitor Open the diagnostic viewer to drill into charts and run results without leaving the dashboard.
CompareCompare Monitors View monitor status by locations and steps, or compare all monitors in the group. See Compare Monitors, Steps, and Locations.
 Add/Edit Monitor Note * Add or edit monitor notes.
 Share Monitor/Group Tile Get a public access link for this monitor tile. You can share this link with anyone or use it to embed the tile into external web pages. See Sharing and Embedding Dashboard Tiles.

* Not available to read-only and report-only users.

Dashboard Display Options

Use the items on the dashboard toolbar to change the way the data is displayed.

Dashboard toolbar

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You can:

  • Switch between the tile view and list view (see below).

  • Switch between the Day (Light) and Night (Dark) themes.

    Note: The theme applies to the entire AlertSite interface.
  •  Filter the dashboard to only show the monitors and monitor groups you are interested in. Optionally, save your filter as a view for later use. Saved filters appear under the  Select a view menu on the left of the toolbar.

    Quick filters

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  • Sort the monitors by name, status (OK/error), response time, or other conditions. By default, they are sorted by status, descending – groups with errors, monitors with errors, OK groups, OK monitors.

  • Choose how many items to show on the dashboard: 25, 50, or 100.

  • Choose the time frame for the displayed data: last 12 hours, 24 hours, 7 days, or 30 days. (This applies to all AlertSite dashboards.)

  • Pause the auto-refresh by clicking the refresh timer so that it becomes OFF. Click it again to resume the auto-refresh.

Compare Monitors

Click Compare Compare on the dashboard toolbar to enter the comparison mode. Here, you can compare multiple monitors using a grid view or chart view. For details, see the following topics:

Drill Into Details

You can drill into the monitor run results without leaving the dashboard. To do that, click a time segment on a chart or select  Expand from the monitor options menu (). This opens the diagnostic viewer with the run results for that period (hour or day). Here, you can do the following:

  • View all runs for the selected time segment.

  • View step-level details and response time breakdown.

  • See exactly which step failed (in a multi-step monitor).

Dashboard diagnostic viewer

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By default, the viewer shows the most recent failed run in the selected time segment, or the most recent run if there are no failures. You can change the displayed run by selecting another run on the scatter plot.

The diagnostic viewer contains two parts:

  • Scatter plot (on the left) – Shows all monitor runs over the selected time segment. The Y-axis is the monitor response time, and the dot color indicates the test status (OK or error). Clicking a dot will show the run results on the right.

  • Run results (on the right) – This includes the step-level results, response times broken down into color-coded components, waterfall charts, and other details. This is the same data you can see on the Monitor Runs dashboard, excluding the event-level details. For the event details, you can click to navigate to the Monitor Runs dashboard.

In this way, by using the diagnostic viewer, you can quickly get the information needed to troubleshoot “red” statuses or high response times without having to navigate away from the dashboard.

List View Columns

You can switch from the tile view to the list view by clicking  on the dashboard toolbar. In the list view, you compare the monitor metrics side by side.

The list view contains the following columns:

Column Description
Type The icon indicates the monitor type.
Monitor Name The name of the monitor or group.
Performance A chart that shows the response time (for monitors) or Apdex (for groups) over the selected period (12 hours, 24 hours, 7 days or 30 days).
Availability A chart that shows the run status (Success or Error) of the monitor or all monitors in a group throughout the selected period (12 hours, 24 hours, 7 days or 30 days).
Status

For monitors – the status of the latest run (Success or Error).

For groups – the current Apdex rating: Excellent, Good, Fair, Poor, Bad.

Last Response Time The response time during the latest test (for monitors only).
Last Run Time The date and time of the latest run of the monitor or the group’s monitors.
Interval How often the monitor runs.
Settings  – Shows that alerting is enabled for the monitor.
 – Shows that the monitor has a note. Hover over the icon to view a note.
 – Provides additional monitor-specific or group-specific commands.

See Also

Editing Monitors
Monitor Groups
Changing Dashboard Logo
AlertSite Dashboards