Each user in AlertSite is assigned a role that controls what the user can and cannot do within a company’s AlertSite account.
There are five user roles in AlertSite:
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Admin – The account owner. Has full access to all areas of AlertSite.
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Co-Admin – Has full access to all areas of AlertSite. Can add and modify all users except for Admin.
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Power-User – Can manage monitors, reports, alerts, and SLAs. Cannot manage account settings and users.
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Read-Only – Can view all AlertSite dashboards, but cannot create or edit monitors. Can create and schedule reports, but not delete them.
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Report-Only – In AlertSite UXM, this role grants the same permissions as the Read-Only role. In AlertSite 1.0 (classic interface), it limits user access only to Reports (except for scheduled reports), Charts, Account (Change Password and Mailing Lists) and Support.
Role permissions
| Note: | “UXM” means the user has access to this feature in AlertSite UXM (new interface) but not AlertSite 1.0 (classic interface). |
| Admin | Co-Admin | Power-User | Read-Only | Report-Only | |
|---|---|---|---|---|---|
| Account and User Management | |||||
| Change AlertSite global preferences | ✔ | ✔ | – | – | – |
| Create, edit, and delete users | ✔ | ✔ (except for Admin) | – | – | – |
| Lock and unlock users | ✔ | – | – | – | – |
| Request creating subaccounts | ✔ | – | – | – | – |
| Switch to subaccounts | ✔ | ✔ | ✔ | ✔ | ✔ |
| Configure single sign-on settings | ✔ | – | – | – | – |
| Monitors | |||||
| Create, edit, and delete monitors (including monitor blackouts) | ✔ | ✔ | ✔ | – | – |
| Create, edit, and delete monitor groups | ✔ | ✔ | ✔ | – | – |
| View monitors and monitor groups | ✔ | ✔ | ✔ | ✔ | ✔ (UXM) |
| Add, edit, and delete monitor notes | ✔ | ✔ | ✔ | – | – |
| View monitor notes | ✔ | ✔ | ✔ | ✔ | ✔ (UXM) |
| View monitoring results | ✔ | ✔ | ✔ | ✔ | ✔ (UXM) |
| Run a test on demand | ✔ | ✔ | ✔ | ✔ (UXM) | ✔ (UXM) |
| Bulk editing | ✔ | ✔ | ✔ | – | – |
| Share tiles | ✔ | ✔ | ✔ | – | – |
| Alerting | |||||
| Create, edit, and delete alert recipients and recipient groups | ✔ | ✔ | ✔ | – | – |
| View alert recipients | ✔ | ✔ | ✔ | ✔ (UXM) | ✔ (UXM) |
| View recipient groups | ✔ | ✔ | ✔ | – | – |
| Receive alerts (provided the user was added to alert recipients) | ✔ | ✔ | ✔ | ✔ | ✔ |
| View alert templates | ✔ | ✔ | ✔ | ✔ (UXM) | ✔ (UXM) |
| Change alert templates | ✔ | ✔ | ✔ | – | – |
| Charting & Reporting | |||||
| View and create charts | ✔ | ✔ | ✔ | ✔ | ✔ |
| Run reports | ✔ | ✔ | ✔ | ✔ | ✔ |
| Schedule reports | ✔ | ✔ | ✔ | ✔ | ✔ |
| Edit report schedule | ✔ | ✔ | ✔ | ✔ (UXM) | ✔ (UXM) |
| Delete scheduled reports | ✔ | ✔ | ✔ | – | – |
| Access reports in Document Manager | ✔ | ✔ | ✔ | ✔ | ✔ |
| Delete reports from Document Manager | ✔ | ✔ | ✔ | – | – |
| Miscellaneous | |||||
| Create dashboard views | ✔ | ✔ | ✔ | ✔ | ✔ |
| Create, edit, and delete service level agreements (SLA) | ✔ | ✔ | ✔ | – | – |
| Register private locations | ✔ | ✔ | - | – | – |
| ✔ | ✔ | - | – | – | |