Each user in AlertSite is assigned a role that controls what the user can and cannot do within a company’s AlertSite account.
There are five user roles in AlertSite:
Admin – The account owner. Has full access to all areas of AlertSite.
Co-Admin – Has full access to all areas of AlertSite. Can add and modify all users except for Admin.
Power-User – Can manage monitors, reports, alerts, and SLAs. Cannot manage account settings and users.
Read-Only – Can view all AlertSite dashboards, but cannot create or edit monitors. Can create and schedule reports, but not delete them.
Report-Only – In AlertSite UXM, this role grants the same permissions as the Read-Only role. In AlertSite 1.0 (classic interface), it limits user access only to Reports (except for scheduled reports), Charts, Account (Change Password and Mailing Lists) and Support.
|Note:||“UXM” means the user has access to this feature in AlertSite UXM (new interface) but not AlertSite 1.0 (classic interface).|
|Account and User Management|
|Change AlertSite global preferences||✔||✔||–||–||–|
|Create, edit, and delete users||✔||✔ (except for Admin)||–||–||–|
|Lock and unlock users||✔||–||–||–||–|
|Request creating subaccounts||✔||–||–||–||–|
|Switch to subaccounts||✔||✔||✔||✔||✔|
|Configure single sign-on settings||✔||–||–||–||–|
|Create, edit, and delete monitors (including monitor blackouts)||✔||✔||✔||–||–|
|Create, edit, and delete monitor groups||✔||✔||✔||–||–|
|View monitors and monitor groups||✔||✔||✔||✔||✔ (UXM)|
|Add, edit, and delete monitor notes||✔||✔||✔||–||–|
|View monitor notes||✔||✔||✔||✔||✔ (UXM)|
|View monitoring results||✔||✔||✔||✔||✔ (UXM)|
|Run a test on demand||✔||✔||✔||✔ (UXM)||✔ (UXM)|
|Create, edit, and delete alert recipients and recipient groups||✔||✔||✔||–||–|
|View alert recipients||✔||✔||✔||✔ (UXM)||✔ (UXM)|
|View recipient groups||✔||✔||✔||–||–|
|Receive alerts (provided the user was added to alert recipients)||✔||✔||✔||✔||✔|
|View alert templates||✔||✔||✔||✔ (UXM)||✔ (UXM)|
|Change alert templates||✔||✔||✔||–||–|
|Charting & Reporting|
|View and create charts||✔||✔||✔||✔||✔|
|Edit report schedule||✔||✔||✔||✔ (UXM)||✔ (UXM)|
|Delete scheduled reports||✔||✔||✔||–||–|
|Access reports in Document Manager||✔||✔||✔||✔||✔|
|Delete reports from Document Manager||✔||✔||✔||–||–|
|Create dashboard views||✔||✔||✔||✔||✔|
|Create, edit, and delete service level agreements (SLA)||✔||✔||✔||–||–|
|Register private locations||✔||✔||-||–||–|