Last modified on February 19, 2018

The Alert Log shows all alerts triggered by your monitors over the selected time frame – last 24 hours, 7 days, or 30 days. It shows which monitors triggered alerts, and who was notified about the problems.

AlertSite UXM

To open the Alert Log, select Alerts > Alert Log from the top menu.

Alert Log

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AlertSite 1.0

To open the Alert Log, select Dashboard > Notifications from the top menu.

Alert Log

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The Alert Log has the following columns:

Column Description
Monitor
(Device name in AlertSite 1.0)
The name of the monitor that triggered this alert.
Type The message type: Clear, Error, TCP traceroute, and so on.
Count The number of recipients the alert was sent to.
Alert Type
(Class in AlertSite 1.0)
The alert type: Availability or Performance.
Location The AlertSite monitoring location that sent the alert.
Date & Time The date and time when the alert was sent.
Recipient The users who were notified.
Method Notification method: email, phone call, and so on.

See Who Received an Alert

Expand the alert on the list to see the list of recipients this alert was sent to.

Find and Filter Alerts

You can filter alerts by the monitor name, alert type (availability/performance), and message type (error/clear).

Type into the search box to filter the alert log.

View Alert Contents

To view the contents of an alert, expand the alert and then click a specific recipient (in AlertSite UXM) or click the link in the Type column (in AlertSite 1.0).

Resend an Alert

AlertSite 1.0 lets you resend alerts if necessary. To do this, view the alert contents as explained above, and click Resend this notification.

Resend alert

An Alert Log as a Report

You can export alert log data as a report. The corresponding report type is Notification Detail. You can create or schedule this report in Reports > Performance Reports.

See Also

Alerts
Notification Detail Report