Alert Log

Last modified on August 16, 2021

The Alert Log shows all alerts triggered by your monitors and locations over the selected time frame – last 24 hours, 7 days, or 30 days. It shows which monitors triggered alerts, and who was notified about the problems.

AlertSite UXM

To open the Alert Log, click Compare Monitors on the AlertSite UXM Dashboard and switch to the Alert Log tab.

Alert Log

Click the image to enlarge it.

Select monitors to compare

Compare two or more monitors
  1. On the toolbar of the Dashboard, click Compare Monitors, and then switch to the Alert Log tab.

  2. On the left, select the check boxes next to the monitors you want to compare.

Compare all monitors in a group

On the Dashboard, click on a group tile, select Compare Monitors, and then switch to the Alert Log tab.

Remove a monitor from comparison

Clear the check box next to the monitor name in the Selections panel on the left.

AlertSite 1.0

To open the Alert Log, select Dashboard > Notifications from the top menu.

Alert Log

Click the image to enlarge it.

Column descriptions

The Alert Log has the following columns:

Column Description
Monitor
(Device name in AlertSite 1.0)
The name of the monitor that triggered this alert.
Private node connectivity alerts display PrivateNode Monitors in this column.
Type The message type: Clear, Error, TCP traceroute, and so on.
Count The number of recipients the alert was sent to.
Alert Type
(Class in AlertSite 1.0)
The alert type: Availability or Performance.
Location The monitoring location that triggered this alert.
Date & Time (or Date/Time in AlertSite 1.0) The date and time when the alert was sent.
Recipient The users who were notified.
Method Notification method: email, phone call, and so on.

See who received an alert

Expand the alert on the list to see the list of recipients this alert was sent to.

Find and filter alerts

You can filter alerts by the monitor name, alert type (availability/performance), and message type (error/clear).

Type into the search box to filter the alert log.

View alert contents

To view the contents of an alert, expand the alert and then click a specific recipient (in AlertSite UXM) or click the link in the Type column (in AlertSite 1.0).

Export to CSV

In AlertSite UXM, you can export the alert log to a CSV file. To do this, click Export CSV in the top right corner of the page.

Resend an alert

AlertSite 1.0 lets you resend alerts if necessary. To do this, view the alert contents as explained above, and click Resend this notification.

Resend alert

Alert log as a report

You can export alert log data as a report. The corresponding report type is Notification Detail. You can create or schedule this report in Reports > Performance Reports.

See Also

Alerts
Notification Detail Report

Highlight search results