The Alert Log shows all alerts triggered by your monitors over the selected time frame – last 24 hours, 7 days, or 30 days. It shows which monitors triggered alerts, and who was notified about the problems.
The Alert Log has the following columns:
(Device name in AlertSite 1.0)
|The name of the monitor that triggered this alert.|
|Type||The message type: Clear, Error, TCP traceroute, and so on.|
|Count||The number of recipients the alert was sent to.|
(Class in AlertSite 1.0)
|The alert type: Availability or Performance.|
|Location||The AlertSite monitoring location that sent the alert.|
|Date & Time||The date and time when the alert was sent.|
|Recipient||The users who were notified.|
|Method||Notification method: email, phone call, and so on.|
Expand the alert on the list to see the list of recipients this alert was sent to.
You can filter alerts by the monitor name, alert type (availability/performance), and message type (error/clear).
Type into the search box to filter the alert log.
To view the contents of an alert, expand the alert and then click a specific recipient (in AlertSite UXM) or click the link in the Type column (in AlertSite 1.0).
AlertSite 1.0 lets you resend alerts if necessary. To do this, view the alert contents as explained above, and click Resend this notification.