Last modified on July 6, 2018

You can configure blackouts to stop monitoring or alerting at specific periods, for example, when your web application is undergoing scheduled maintenance. This way, the maintenance time will not affect your application’s availability and performance data in AlertSite. Blackouts can be one-time or repeating every week.

Notes:

  • You must be an Admin, Co-Admin, or Power user to add or change monitor blackouts.

  • Alerting blackouts affect only availability alerts, like HTTP errors or timeouts. Performance alerts are sent during blackout periods as well.

Blackout indicators on the Dashboard

AlertSite UXM

Monitors with upcoming blackouts have the icon on the Dashboard. In the list view, indicates one-time blackouts, and indicates recurring blackouts.

To add or edit blackouts, use the Blackouts tab in the monitor settings.

AlertSite 1.0

All the monitors that have blackouts configured have the Clock clock icon next to their name on the Dashboard and in the other monitor lists. Clicking the Clock clock icon opens the blackout editor for this monitor.

Monitors with configured blackouts

Click the image to enlarge it.

Add a monitor blackout

We recommend that you add blackouts at least an hour before the blackout scheduled time. This will allow the changes to reach through our network of monitoring locations.

AlertSite UXM

  1. Click on the monitor tile you want to edit and select  Edit Configurations.

  2. Switch to the Blackouts tab.

  3. Click Add Monitor Blackout.

  4. Choose whether you want a one-time or recurring blackout and click Next.

    Creating a monitor blackout

    Click the image to enlarge it.

  5. Under Blackout Type, choose whether to disable the monitor itself or just the alerts. Alert blackout means the monitor will still run but errors will not trigger alerts.

    Blackout type: disable monitoring or alerting
  6. For one-time blackouts, set the start and end time.

    One-time monitoring blackout

    Click the image to enlarge it.

  7. For recurring blackouts, select the starting day of the week and start time, then the ending day of the week and the end time. The blackout will occur weekly on this schedule.

    Recurring blackout schedule
  8. Click Finish.

AlertSite 1.0

  1. On the Dashboard, click the wrench icon next to the monitor you want to edit.

  2. Click Blackouts to display the Monitor Blackouts screen.

    Blackouts button

    Click the image to enlarge it.

  3. The Monitor Blackouts screen has two sections:

    • Persistent Blackouts (recurring) – Disable monitoring or error notifications for specified days and hours on a weekly basis. This is most useful when you have scheduled maintenance periods and want to temporarily halt monitoring during that time frame, or if you have recipients that you do not want to get alerts during certain times of the day or during weekends.

    • One-Time Blackouts – Used when you have a single event during which you do not want monitoring or notifications to take place.

    Monitor Blackouts

    Click the image to enlarge it.

  4. Specify the blackout settings of the needed blackout type.

    For a persistent (recurring) blackout, select the starting day of the week and start time, then the ending day of the week and the end time. You need to also choose whether to disable monitoring completely, or only notifications (that is, the monitor still runs, but does not send alerts).

    Example

    For a one-time blackout, set the start and end time.

    Example

  5. Click Submit in the top right corner to save the changes.

Add blackouts to multiple monitors

You can use the bulk editor to add or change blackouts for multiple monitors at once. See Bulk Editing for details.

Change the blackout date and time

You can edit only recurring blackouts. To change a one-time blackout, delete it and add a new one.

AlertSite UXM

  1. Open the monitor settings and switch to the Blackouts tab.

  2. Click next to the recurring blackout you want to edit.

  3. Set the new blackout time range and click Save.

AlertSite 1.0

  1. On the Dashboard, click the Clock clock icon next to the monitor name.

  2. Change the time range for Persistent Blackouts as required.

  3. Click Submit.

Delete a blackout

You can delete recurring blackouts and one-time blackouts set in the future. Past one-time blackouts cannot be deleted.

AlertSite UXM

  1. Open the monitor settings and switch to the Blackouts tab.

  2. Click next to the blackout you want to delete, and then click OK to confirm.

AlertSite 1.0

  1. On the Dashboard, click the Clock clock icon next to the monitor name.

  2. To delete a persistent blackout, select the corresponding Delete check box in the Persistent Blackouts section.

    To delete a one-time blackout, select the corresponding Delete check box in the Currently Scheduled section under One-Time Blackouts.

    Deleting blackouts

    Click the image to enlarge it.

  3. Click Submit to save the changes.

See Also

Configuring Monitors
Enabling and Disabling Monitors and Alerts

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