Installing VirtServer Licensing
Install the VirtServer license
Starting with VirtServer 3.16, licenses are installed through the WebUI instead of the command line.
Open the VirtServer WebUI.
Click the Admin tab, then select License in the Administration section.
Click Add License.
The Install SmartBear ID License dialog appears, where you complete the license installation.

License types
VirtServer activation depends on your license type:
SmartBear ID-based: A key-based license type for users starting from VirtServer 3.16.
We call them SmartBear ID-based because the license needs to be assigned to a user in the customer organisation (usually a License Administrator with SmartBear ID) on manage.smartbear.com and VirtServer uses a licensing credential to request the license. For offline use, the license can be converted and made available to the VirtServer Administrator so the license can be installed on the product and used. The License Administrator and VirtServer Administrator can, of course, be the same person.
File-based (Deprecated): File-based licenses remain usable in VirtServer 3.28.0 and earlier. We call them file-based because you need to apply a license file that you receive from SmartBear to activate and bind the product to your computer. For details about deprecation timelines, support status, and required actions, see Important Notice for VirtServer Customers.
Important
From September 2025, we no longer provide file-based licensing. Instead, we replaced it with SmartBear ID-based licensing. You should immediately engage with your SmartBear Account Manager to understand the steps involved in completing the process of migrating. See SmartBear ID-based Licenses to learn more.
For information on the licenses, see About VirtServer Licensing.