File-Based Licenses
Important Notice for VirtServer Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist you with smooth transition strategies. For additional support, log a request with our SmartBear Support.
For more information and timelines, refer to the File-based License End-of-Support Policy page.
This section describes VirtServer file-based licensing.
VirtServer licenses can be of two types: fixed or floating.
A fixed license allows only one user to run the VirtServer on a computer where it was activated. If you want to move the license to another machine, you must first deactivate the license.
A floating license allows running VirtServer on different computers, but each license can be used only on one computer at a time. To use a floating license, you must first install and set up a license server from which VirtServer will be able to check out the license.
