Uninstalling a Floating License

If you want to use your VirtServer license on a different machine, you must first uninstall it. This topic explains how to do that.

Requirements

  • To uninstall a floating license online, you need a functioning Internet connection.

  • The firewalls and proxies in your network should allow access to the https://activation.smartbear.com and https://licenseusage.smartbear.io websites through the 80 and 443 ports.

Using Web UI

  • Open the VirtServer web interface and log in as an administrator:

    Go to the VirtServer homepage:

    https://<virtserver-host>:<port>/virtserver#/

    For example, if VirtServer is installed on your local machine and you run it on the default port, use the following link:

    https://localhost:9090/virtserver#/
  • Go to Admin > License Administration tab and click Uninstall License:

    Uninstall Floating License
  • In the dialog that appears, click Uninstall:

  • Follow the on-screen prompts for the Uninstall sequence.

  • The license information screen returns to Add License status.

    Add Floating License
  • To use the product, you will need to install a new license.

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