Important Notice for ReadyAPI Customers
ReadyAPI has fully transitioned to the ID-based SmartBear License Management (SLM) system. We are now moving into the final phase of deprecation of file-based licenses. Customers still using file-based licensing need to plan for migration to SLM before September 30, 2025.
If you are still in the process of migrating or have yet to start, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, please log a request with our Customer Care Team, who are standing by to help.
For further information and timelines, please refer to this page.
SmartBear ID-based licenses are now the default license type we started using in ReadyAPI 3.8.1 and are now issued to all customers. It is more reliable and convenient to use than the license type used in previous product versions.
To activate and use the product, you need to specify your SmartBear identifier (an email and a password). If you don’t have it, you need to create one. We will create an ID for you automatically when you request a ReadyAPI trial on our website. You can also create it any time earlier or later.
That ID is enough to use the product, and there is no need to install any other license files or enter license keys.
The license can be used on any physical, virtual, or cloud computer. You can install the product on multiple machines and easily switch between them. To make a license available for usage on another computer, simply stop the product on your current machine.
The number of concurrent product instances that are allowed is set by your license.
The new licenses are suitable for both individual and enterprise users. In the latter case, a license administrator* assigns the license seats to your teammates on the ReadyAPI License Management Portal.
ReadyAPI supports a special command-line argument that allows the licenses to be used on headless machines and in CI/CD systems.
Currently, all the control over license use is performed by the SmartBear License Servers, available 24×7. The computer where you are running ReadyAPI must have permanent access to these servers. That is, the proxies and firewalls running in your network should allow connection to them:
https://manage.smartbear.com:443https://api.slm.manage.smartbear.com:443https://login.slm.manage.smartbear.com:443https://server.manage.smartbear.com:443https://server.slm.manage.smartbear.com:443https://profile.id.smartbear.com:443https://profile-api.id.smartbear.com:443https://auth.id.smartbear.com:443
In case a network glitch happens, ReadyAPI is smart enough to understand the cause and to remain functioning long enough to let your system administrators fix the issue.
This access is needed both at the product's start and during its runtime. The addresses are for API servers and don't have a user interface visible in browsers. When products call these hosts, they add some specific paths or URLs to the addresses.
Note
We encrypt all data at rest and over the wire.
If you work in private networks that are not connected to the global Web, you can use SmartBear ID-based offline licenses.
When using SmartBear ID-based offline licenses, instead of ReadyAPI licenses being controlled by the SmartBear license servers available on the Web, SmartBear offers a special license type – offline. Your license administrator can convert your Fixed or Floating license to an offline one and then activate this license on the computer where ReadyAPI is installed or on the On-Premises License Server in your network. See the links below for detailed information.
ID-based licenses can be Fixed User and Floating. The difference between them is how the license seats are assigned and controlled. See the SmartBear License Management documentation for complete information.
You can manage your SmartBear ID and licenses on our License Management Portal:
A single user may be assigned multiple SLM licenses. If that happens, a license will be selected based on the following:
A license already in use has higher priority than a free one — e.g., you are requesting to use a license on a computer that already has one checked out.
A commercial license is of higher priority than a trial license.
A Fixed license has higher priority than a Floating one*.
An older license has a higher priority than a newer license.
* Using ReadyAPI in virtualized and containerized environments requires a Floating license. Fixed licenses will be ignored automatically.
For complete information on the SmartBear ID-based licenses, see our License Management Documentation.
Please refer to our Frequently Asked Questions page for more information on SLM.
If you have questions or need assistance with the new licenses, please contact our Customer Care Team.