Uninstalling a Fixed License

If you want to use your VirtServer license on a different machine, you must first uninstall it. This topic explains how to do that.

Requirements

  • To uninstall a fixed license online, you need a functioning Internet connection.

  • The firewalls and proxies in your network should allow access to the https://activation.smartbear.com and https://licenseusage.smartbear.io websites through the 80 and 443ports.

Using Web UI

  • Install VirtServer and start it.

  • Open the VirtServer web interface and log in as an administrator:

    Go to the VirtServer home page:

    https://<virtserver-host>:<port>/virtserver#/

    For example, if VirtServer is installed on your local machine and you run it on the default port, use the following link:

    https://localhost:9090/virtserver#/
  • Click Admin, and go to the License Administration page. Click Uninstall License:

    Floating License Info
  • In the dialog that appears, click Uninstall:

Using Command Line

  • Shut down VirtServer.

  • Open the command-line window and go to the <VirtServer>\bin directory.

  • Run the following command:

    • Windows:

      VirtServer.bat --deactivatelicense
    • Linux or Mac:

      VirtServer.sh --deactivatelicense
  • Press ENTER. The license will be deactivated.

A shorter alternative to the --deactivatelicense argument is -x.

In Case of an Error

  • In case of an error, you will see a message explaining the problem.

    If you are unable to solve the problem, contact our Support Team. We will be glad to help you.

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