Bulk Editing (AlertSite 1.0)

To open the bulk editor, navigate to Configure > Bulk Settings in the AlertSite 1.0 console.

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1. Select one of the following menu items, depending on the monitor type:

   • Configure > Sites – web URL, API endpoint, email, FTP, DNS or ping monitors
   • Configure > Transactions – DéjàClick monitors
   • Configure > APIs – SoapUI monitors
   • Configure > Selenium Scripts – Selenium monitors
   • Configure > Mobile Monitoring – BitBar monitors

2. Select the check boxes next to the monitors you want to enable or disable, and click Enable monitoring or Disable monitoring.

   

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Follow these steps to apply one-time and persistent (weekly) blackouts to multiple monitors at once.

1. In the bulk editor, select Device Blackouts from the combo box at the top.

   

2. (Optional.) Select a template monitor to copy the blackout settings from.

   Note:

   The template list includes only monitors that already have blackouts configured.

   

3. Select one or more monitors to apply blackouts to. Use the Ctrl- and Shift-clicks to select multiple monitors, or click the Select All link to select all of your monitors.

4. To configure persistent (weekly) blackouts:

   • Select the Persistent Blackouts check box.

   • Choose whether to add new blackouts or replace all existing blackouts with the ones you specify.

   • Specify the blackout start and end time (in the 12-hour HH:MM format). Click Add Row to add more blackout periods.

   • Choose whether to disable the monitors themselves or just the alerts (notifications) from these monitors. Note that disabling a monitor also disables alerts.

   In this example, we disable monitor alerts on weekends and from 8 PM to 10 PM on Wednesdays.

   

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5. To configure one-time blackouts:

   • Select the One-Time Blackouts check box.

   • Choose whether to add new blackouts or replace all existing blackouts with the ones you specify.

   • For each blackout, specify:

     • the start and end date and time of the blackout;

     • what to disable – monitoring or notifications (alerts);

     • an optional Note to describe this blackout.

   • Click Add new one-time blackout to add more blackout periods.

   In the example below, we add two blackouts that last from 8 PM to 10 PM.

   

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6. Click Submit in the top right corner and confirm the changes.

Once you have configured blackout settings for some of your monitors, you can use them as templates next time.

You can bulk edit SLA settings only for monitors that already have an SLA. The bulk editor cannot be used to create new SLAs. To create new SLAs, use the Configure > SLA Objectives screen in AlertSite 1.0. For details, see Create a Service Level Agreement (SLA).

Follow the steps below to change the SLA settings for multiple monitors at once, or copy SLA settings from one monitor to others:

1. In the bulk editor, select SLA Settings from the combo box at the top.

   

2. (Optional.) Select a template monitor to copy SLA settings from. The editor will later populate the SLA values with those used by this template monitor.

3. Select one or more monitors to edit SLA settings for. Use the Ctrl- and Shift-clicks to select multiple monitors, or click Select All to select all of your monitors.

4. Select the check boxes next to Service Level Objectives, Operating Periods or One-Time Exclusion Periods to edit the corresponding settings. If you previously selected a template, the settings will be prepopulated with the values from this template.

   

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   Service Level Objectives

   Service Level ObjectivesService Level Objectives

   Availability

   The minimum acceptable percentage of successful tests. For example, 95%.

   Uptime

   Only for monitors with the SLA (MultiPOP) monitoring mode and at least 2 locations. Specifies the minimum acceptable uptime, as percentage. For example, 99%. A website is “up” if at least one location performed a successful test during the monitoring interval. Uptime can be equal to or greater than the Availability.

   See also Difference Between Uptime and Availability.

   Response time

   The maximum acceptable response time, in seconds. Also used as the Apdex T threshold between satisfying and tolerating performance. For multi-step monitors, this includes the total time of all steps.

   Optional secondary Apdex threshold

   The Apdex F threshold between the tolerating and frustrating performance. Must be greater than the Performance Goal. If left blank, defaults to four times the Performance Goal. For multi-step monitors, this value includes the total time of all steps.

   Only use fullpage response times in SLA reports

   If selected, SLA reports will include only full page response time as the SLA goal. The full page response time includes the load time of the entire page with all embedded objects, images, scripts, and stylesheets.

   Note:

   Set this option only for website, real browser (DéjàClick), and mobile web monitors with fullpage monitoring enabled.

   Operating Periods

   Operating PeriodsOperating Periods

   Operating periods are the days and time of day when the SLA objectives are enforced. While many applications have the 24/7 operating period, some application SLAs are only enforced during normal business hours.

   In this example, we change the SLA operating periods to Monday - Friday, 9 AM - 5 PM.

   

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   To add new rows to the table, click Append Row.

   To delete a row, select the check box in the Delete column and click Delete Rows.

   One-Time Exclusion Periods

   One-Time Exclusion PeriodsOne-Time Exclusion Periods

   Monitoring results collected during exclusion periods are not included in SLA compliance calculations.

   Exclusions can be added for both future and past dates. If you selected a template, the Current Exclusions section initially displays all exclusions configured for that template monitor. You can choose to add new exclusion periods, or replace all existing exclusions with the new ones.

   To add an exclusion:

   1. Enter the start and end date of the exclusion period, the location to which the exclusion applies (blank means all), and an optional note explaining why this period is excluded from the SLA.

   2. Important: Click Add Exclusion. The specified exclusion will be moved to the Current Exclusions list.

   3. Repeat to add more exclusions.

   

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5. Once you are happy with the SLA configuration, click Submit in the top right corner and confirm the changes.

You can use AlertSite JSON API to edit the monitor configuration programmatically. The API allows you to enable and disable monitors, change the monitoring locations, interval, timeouts, and other configuration settings. However, blackouts and SLA settings are not currently exposed through the API.