Last modified on January 19, 2018

AlertSite provides several monitoring modes. A monitoring mode controls the location usage order, whether the locations coordinate error detection with each other, and which locations send alerts.

You can select the desired mode in your monitor settings.

Monitoring Mode Primary Global Notify Global Verify Round Robin SLA (MultiPOP)
(used for SLA monitoring)
Locations 1+ 1+ 1+ 2+ 2+
Checking from multiple locations In parallel In parallel In parallel One after another In parallel
Rotating through location pool Yes Yes Yes Yes
Local retry on error Yes, if the monitor has local retry enabled.
Error check from another location Yes Yes
When alerts are sent Primary location finds an error Any location finds an error Any location finds an error 2 or more locations find an error within the same run Errors are found at 1, 2, 3, or all locations within the same run. The number of locations is specified by the SLA Alerts option in your AlertSite preferences.
Private locations supported Yes Yes Yes

Notes:

  • Legacy plans (Performance Pro, SLA) allow rotated locations only for the Round Robin and SLA (MultiPOP) modes.

  • In the Primary mode, errors detected at non-primary locations are included in the reports, but alerts are not sent.

Error Verification

Before sending an error alert, all monitors repeat the check to avoid false positives. Depending on the options, a monitor re-checks from the same location and another location.

The error verification procedure is as follows:

  1. If the monitor’s Enable Local Retry option is selected, the monitor checks again from the same location.

  2. If the second check does not confirm the error, the monitor reports the warning state. A check from another location is not performed.

  3. If the second check confirms the error, and either:

    • the monitoring mode is Global Verify

    • the monitoring mode is Primary, and the error occurred at the primary location

    • the error is NOT a full page object error (status codes 7121, 7122, or 7123)

    In these cases, the monitor also checks from an alternate remote location.

  4. If the remote location also detects an error, an alert is triggered.

Considerations for Usage-Based Monitoring

On the Usage-Based Monitoring plan, the default mode for new monitors is Global Verify, set to rotate locations, with 1 location per interval. Changing the monitoring mode, run interval, the number of locations used, or rotation options affects the credit usage rate.

For example, if you have a monitor with 4 locations:

  • The Primary mode will use 4 credits on every check – one for each location.

  • The Global Verify mode with Rotate Locations enabled and 1 locations per interval will use 1 credit per check, because it will rotate through the 4 locations one at a time for each test.

  • The Global Verify mode with Rotate Locations disabled will use 4 credits per run interval, because it will check from all 4 locations at the same time.

See Also

Selecting Locations for Monitoring