Applies to AQTime 8.80, last modified on May 14, 2020

This topic describes typical problems that may occur with license activation and usage:

License Check Problems -- Floating User Licenses

License Check Problems -- Node-Locked Licenses

Access to the License Manager Is Denied

All Product Instances Allowed by Your License Key Are Already Running

Another License for the Product is Already Activated on the Computer

Cannot Connect to the Sentinel LDK License Manager Service on Your Computer

Failed to Request the Trial License

License Check Failed

License Deactivation Is Impossible

License Loss After Rebooting

License Update Available

My Antivirus Displays Warning

Problems With License Activation

The Activation Information Is Invalid

The License Activated on the Virtual Machine Cannot be Used

The License Key Has Already Been Used for Product Activation

The License Manager PC You Used Last Time Is Not Available Now

The Product License is Bound to Another Hardware

The System Time Has Been Changed on Your Computer or on the License Manager PC

Unable to Activate License on Virtual Machine

Unable to Activate the Trial License

Unable to Activate Two Licenses on the Same License Manager

Unable to Activate Your License

Unable to Active the License on This Machine, Because Another Trial License for the Product Has Already Been Activated on It

Unable to Deactivate Your License

Unable to Find an Activated Floating User License

Unable to Find an Activated License

Unable to Restore Your License

Warning on Activating the License on a Virtual Machine

Your Time-Limited License Has Expired

What to Do If the Troubleshooting Topics Do Not Help

To resolve licensing problems, you can use the Licensing Troubleshooter on our web site:

Licensing Troubleshooter

The troubleshooter will also help you collect information needed to submit a request to the SmartBear Support Team.

See Also

How To
AQTime License Types
How Licensing Subsystem Works
Activating Licenses

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