You may face this problem if you entered invalid activation information into the License Activation wizard. A possible reason is that you have misspelled some data or did not specify a value.
To solve the problem, please specify the correct activation information. You can find it on the AQTime page of the My SmartBear section of our web site. You can copy and paste values from the AQTime page to the License Activation wizard.
You can also try resolving the problem by using the Licensing Troubleshooter on our web site: