To receive alerts from monitors, you first need to create recipients (or contacts) in AlertSite. Recipients define who will be notified and how – via email, SMS, phone call, or in some other way.
By default, a recipient gets alerts from all monitors. To customize which monitors should notify which recipients, configure recipient groups.
You can view, add, and change recipients on the Alert Recipients (in AlertSite UXM) or Configure Notifiers (in AlertSite 1.0) screen. To access the screen:
AlertSite UXM
Select Alerts > Alert Recipients from the top right.
Click the image to enlarge it.
The recipients are listed in the table with the following columns:
| Column | Description |
|---|---|
|
Recipient Name |
The recipient name or description. |
|
Method |
The alerting method selected for the recipient. |
|
Recipient |
Where an alert will be sent. The value depends on the alerting method. |
|
Groups |
Groups the recipient belongs to. |
|
Availability |
Whether or not availability alerts are enabled. |
|
Performance |
Whether or not performance alerts are enabled. |
|
Start Notify |
The number of consecutive errors that trigger an alert. |
|
Stop Notify |
The limit of consecutive alerts sent while an error condition continues. |
|
Notify On Clear |
Whether or not the recipient will receive an alert when the monitor status is back to normal. |
AlertSite 1.0
From the top menu, select Notifiers > Notifiers.
Click the image to enlarge it.
The recipients are listed in the table with the following columns:
| Column | Description |
|---|---|
|
Availability |
Whether or not availability alerts are enabled. |
|
Performance |
Whether or not performance alerts are enabled. |
|
Notifier |
Where an alert will be send. The value depends on the alerting method. |
|
Description |
The recipient name or description. |
|
Notification Method |
The alerting method selected for the recipient. |
|
Notify After # Error(s) |
The number of consecutive errors that trigger an alert. |
|
Stop Notify After # Notification(s) |
The limit of consecutive alerts sent while an error condition continues. |
|
Notify When All Clear |
Whether or not the recipient will receive an alert when the monitor status is back to normal. |
|
Performance Alert Type |
The performance alert type to be sent – Errors Only or Warnings and Errors. |
| Note: | Only Admin, Co-Admin, and Power Users can create recipients. |
