FAQ
Note
This FAQ page focuses on Swagger Portal . Visit the Swagger FAQ page if you have questions around purchasing Swagger and the relationship between Swagger and Portal.
How can I delete my Portal?
Open a case by filling out the support request form.
How can I purchase Portal?
See the Plan and Billing tabs in your Swagger account to make a purchase.
How much does Portal it cost?
See the Plan and Billing tabs in your Swagger account to view the pricing details.
What browsers can I use for Portal?
Portal Works in the latest versions of:
Apple Safari (on macOS only)
Google Chrome
Microsoft Edge
Mozilla Firefox
Other browsers and older versions might work, but are not officially supported or tested.
Why am I getting a 404 error message when accessing a published portal?
The following issues can lead to a 404 error message:
Changes to the portal or product URLs. See the following topics:
Incorrect user permission. See Role Management.
Login issues. Ensure you are logged in SmartBear ID, see the SmartBearID Documentation.
Why do not I see my product on the landing page?
Check the product visibility settings Set Product Visibility. Also, ensure you have the necessary organization-level or product-level role in the connected Swagger Studio organization.
Can I work on different devices and screen sizes?
Yes, but Portal it is only responsive to the consumer's view.
There are plenty of supported devices and screen sizes. You can read about the documented APIs on smartphones, tablets, and desktop monitors. Adjusts the screen for an optimal user experience. Responsiveness supports widths ranging from 390px to 1600px. Screens below this range will scale down to 320px. Screens above that range will scale the side margins and expand the top navigation bar to its full width.