Applies to QAComplete 12.32 SaaS, last modified on October 21, 2019

QAComplete has a built-in email client that you can use to stay in touch with your team members. For example, you can notify them about the changes you have made, provide details on a particular item and so on.

All the emails you send using the QAComplete internal means will have a specific address in the From field:

  • For SaaS users: info@qacomplete.com
  • For On-Premises users: The notification sender you specify during the installation

You can find the Email button on the item list screen and on the Edit form.

Email from the item list screen

The Email button is available for each item on most item list screens of QAComplete.

The Email button on the item list screen

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The Email button on the item list screen

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Click the Email button to open the Send Email form.

Email from the Edit form

You can send an email directly from the Edit form:

Click Send Email at the top of the Edit form.

The Send Email button on the Edit form

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  • Click Send Email at the top of the Edit form.

    The Send Email button on the Edit form

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  • If any of the item fields contains an email address, the Send Email link will appear under it. In this case, the To address will be added automatically.

    The Send Email button under the email address

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The Send Email form

On the Send Email form, you configure the email to be sent.

The Send Email form

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  1. In the To, CC, and BCC fields, specify the addresses to send the email to.

    Tip: Click Notify Additional People to open a check box list of project users to quickly send an email to the users, including the owner and assignee.
  2. In the Subject field, specify the email subject.

  3. In the Template drop-down list, select a template to be used for this email, or click Templates to open the Email Templates form and create a new one.

  4. Select Attach Details to include a printer-friendly version of the item.

  5. Select Include Take Me There Link to provide the recipients with a link to the needed item.

  6. If a file is attached to the item, you can attach it to the email as well. To do that, select the check box next to the file you want to attach.

  7. Specify the body content of the email in the edit form. You can use the Rich Text format to modify the content as you wish.

  8. Click Click here to see the details that will be attached to view the file(s) that will be sent to the recipients.

  9. Once done, click Send to send the email.

See Also

Attachments
Custom Email Templates
UI and Tasks

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