Configure QAComplete for Single Sign-On

Applies to QAComplete 14.4, last modified on June 20, 2024

This topic describes how to configure your QAComplete application with your selected identity provider – Okta, PingOne, or Azure Active Directory.


Get the following credentials from your identity provider:

  • entityId (Identity Provider Issuer)
  • Identity provider Single Sign-On URL
  • X.509 Certificate

To learn how to do it, see one of the following:

Enable single sign-on

  1. Go to  > Setup > Security > Single Sign-On Administration.

  2. Select the Use Single Sign-On check box.

  3. Enter the necessary data to the following fields:

    • Identity Provider Single Sign-On URL
    • Identity Provider Issuer
    • X.509 Certificate

    For SaaS users, this page will have some additional settings:

    • Login URL
    • Domain name (read-only – the domain name will be formed during the SSO configuration automatically)
    The Single Sign-On Administration Screen in QAComplete (SaaS)

    Click the image to enlarge it.

  4. If a user with no existing QAComplete profile tries to log in with the single sign-on credentials, the QAComplete profile will be created for the user automatically. This profile will use the following settings:

    • Default Project – The newly created QAComplete user will automatically join this project.

    • Default Security Group – The newly created QAComplete user will automatically join this security group.

    • Default Time Zone – The default time zone for the new user.

  5. Click Save changes.

Allow standard authentication

When single sign-on is enabled and configured, all the users use the single sign-on logon screen by default. To allow them using the QAComplete standard authentication, select the Allow Standard (non-SSO) Authentication check box on the Single Sign-On Administration screen.

Tip: This option does not affect QAComplete security administrator accounts. They will still be able to use the QAComplete authentication screen.

See Also

Login With Single Sign-On
Single Sign-On

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