Configure PingOne for Working With QAComplete

Applies to QAComplete 12.84 SaaS, last modified on July 19, 2021

To start using single sign-on with your QAComplete application, you need to set up the identity management service first.

  1. Log in to your PingOne administrator account or create a new one.

  2. On your user profile home page, switch to the Applications tab.

    Single Sign-On: The Applications tab link in PingOne

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  3. Click Add Application and select the New SAML Application option in the drop-down list.

  4. In the Application Details form, specify the following settings:

    • Application Name – The name registered for your application inside PingOne.

    • Application Description – A short snippet of arbitrary information about the application.

    • In the Category drop-down list, select the category for your application in accordance with its purpose and functions.

    • Optionally, upload the application logo in Graphics.

    Single Sign-On: PingOne Application details

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  5. Click Continue to Next Step to proceed.

  6. On the next page, click I have the SAML configuration. Then, you need to configure SAML as follows:

    Option Software as Service On-Premises
    Signing Certificate PingOne Account Origination Certificate
    Protocol Version SAML v 2.0
    Assertion Consumer Service https://<your SaaS domain>*.qacomplete.smartbear.com/sso/callback http://https://[your server name]//sso/callback
    Entity ID https://qacomplete.smartbear.com https://[your server name]/
    Application URL https://<your SaaS domain>*.qacomplete.smartbear.com/common/Logon.asp?app=agSP https://[your server name]//common/Logon.asp?app=agSPEnt
    Single Logout Binding Type Redirect
    Signing Algorithm RSA_SHA256

    *: Use the value of the Domain name field. You can find it in  > Setup > Security > Single Sign-On Administration in QAComplete.

    Single Sign-On: The Application Configuration screen in PingOne

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  7. Click Continue to Next Step to proceed.

  8. On the next page, click Add new attribute to map the necessary application attributes to identity attributes.

    Attribute Statements
    Application Attribute Identity Bridge Attribute or Literal Value Required
    firstName First Name Yes
    lastName Last Name Yes
    Single Sign-On: The SSO Attribute Mapping screen in PingOne

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    Define custom usernames

  9. Click Save & Publish to proceed.

  10. On the Review Setup page, get the necessary data for setting up QAComplete:

    • entityId (Identity Provider Issuer)
    • Identity provider Single Sign-On URL
    • X.509 Certificate
    Single Sign-On: The Review Setup page in PingOne

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    To get the identity provider Single Sign-On URL and X.509 certificate, download the SAML Metadata file. Open it and copy the following information:

    Single Sign-On in QAComplete: PingOne application metadata

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    • Identity provider Single Sign-On URL: The value of the Location attribute of the <md:SingleSignOnService> tag.

    • X.509 certificate: The text between the <ds:X509Certificate> tags.

    Save these values somewhere else to use them during the QAComplete configuration.

See Also

Assign QAComplete to PingOne Users

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