Applies to Collaborator 11.4, last modified on November 16, 2018

This section describes the minimum and recommended requirements to install and run Collaborator server, as well as some steps that it is prudent to take before attempting to install Collaborator. Running Collaborator server in a VM environment is not recommended, since it cannot guarantee suitable performance due to resource contention.

Server Requirements

Please ensure that you meet or exceed the following requirements to run the current version of the Collaborator server.

  • Configuration for servers with 20 or fewer concurrent users:

    • Modern processor with 2 cores, 2.5 GHz or better; 64-bit platform is required for document reviews.
    • 4 GB free RAM.
    • 100 GB free storage space.
    • Oracle Java 8 or 9 (JRE or JDK). See Java Compatibility Matrix for more details.

    • Windows, Linux, Solaris, or BSD.

      Windows, must be a server edition, not workstation edition.

      On *nix platforms, you may need to install Microsoft's TrueType core fonts in order to render Web UI correctly.

    • Separate database server is recommended (Trial users may install on our embedded database).
  • Configuration for servers with 50 or fewer concurrent users:

    • Modern server class processors with at least 4 cores in total, 2.5 GHz or better; 64-bit platform is required for document reviews.
    • 12 GB free RAM. We recommend increasing the memory available to Collaborator server (instructions here).
    • 100 GB free storage space.
    • Oracle Java 8 or 9 (JRE or JDK). See Java Compatibility Matrix for more details.

    • Windows, Linux, or Solaris.

      Windows, must be a server edition, not workstation edition.

      On *nix platforms, you may need to install Microsoft's TrueType core fonts in order to render Web UI correctly.

    • Separate database server is required.
    • Low-latency link to database server.
    • Access from all possible clients to server port without a proxy.
    • Some kind of drive backup hardware (Example: RAID 0).

For servers with greater than 50 concurrent users, please contact our support team so that they can help with your implementation plan.

Prepare Your Server

  1. Install the latest stable build of Oracle Java JRE or JDK. Starting from version 9.4.9401, the Collaborator server and client for Windows and Mac OS are distributed along with JRE. If no existing Java environment is found, or an existing Java does not meet the Collaborator requirements, Collaborator will use the bundled version of Java. Therefore, it is not necessary to install Java separately on these platforms. See Java Compatibility Matrix for more details.

  2. Create a database user account and allow it to connect via TCP/IP from Collaborator server.

  3. Create an empty schema on database server in which aforementioned database user can create, alter, read, write, update, and delete tables.

  4. Make sure that you have access to your intended server port (default 8080) through any firewall you may use.

  5. If you intend to use LDAP or Active Directory for authentication, please see the relevant section of our manual. You may need to ask your LDAP or Active Directory administrator to create a dedicated user for the Collaborator server.

See Also

Platform-Specific Notes
Technical Specifications
LDAP and Active Directory Authentication
Database Installation
Collaborator Server

Highlight search results