System Requirements

Please ensure that you meet or exceed the following requirements to run the current version of the Collaborator server.

• Configuration for servers with 20 or fewer concurrent users:

  • Modern processor with 2 cores, 2.5 GHz or better; 64-bit platform is required for document reviews.
  • 4 GB free RAM.
  • 100 GB free storage space.

  • Java: OpenJDK 11 (recommended), or Oracle JRE/JDK 11. See Java Compatibility Matrix for more details.

  • Windows, Linux, Solaris, or BSD.

    Windows, must be a server edition, not workstation edition. On Windows Server 2008, you need to install OpenJDK or Oracle JRE beforehand. On *nix platforms, you may need to install Microsoft's TrueType core fonts in order to render Web UI correctly.

  • Separate database server is recommended (Trial users may install on our embedded database).

• Configuration for servers with 50 or fewer concurrent users:

  • Modern server class processors with at least 4 cores in total, 2.5 GHz or better; 64-bit platform is required for document reviews.
  • 12 GB free RAM. We recommend increasing the memory available to Collaborator server (instructions here).
  • 100 GB free storage space.

  • Java: OpenJDK 11 (recommended), or Oracle JRE/JDK 11. See Java Compatibility Matrix for more details.

  • Windows, Linux, or Solaris.

    Windows, must be a server edition, not workstation edition. On Windows Server 2008, you need to install OpenJDK or Oracle JRE beforehand. On *nix platforms, you may need to install Microsoft's TrueType core fonts in order to render Web UI correctly.

  • Separate database server is required.
  • Low-latency link to database server.
  • Access from all possible clients to server port without a proxy.
  • Some kind of drive backup hardware (Example: RAID 0).

• Configuration for servers with 100 or fewer concurrent users:

  • Modern server class processors with at least 8 cores in total, 2.5 GHz or better; 64-bit platform is required for document reviews.
  • 16 GB free RAM. We recommend increasing the memory available to Collaborator server (instructions here).
  • 100 GB free storage space.

  • Java: OpenJDK 11 (recommended), or Oracle JRE/JDK 11. See Java Compatibility Matrix for more details.

  • Windows, Linux, or Solaris.

    Windows, must be a server edition, not workstation edition. On Windows Server 2008, you need to install OpenJDK or Oracle JRE beforehand. On *nix platforms, you may need to install Microsoft's TrueType core fonts in order to render Web UI correctly.

  • Separate database server is required.
  • Low-latency link to database server.
  • Access from all possible clients to server port without a proxy.
  • Some kind of drive backup hardware (Example: RAID 0).

For servers with greater than 100 concurrent users, please contact our support team so that they can help with your implementation plan.

1. Install the latest stable build of supported Java version.

2. Create a database user account and allow it to connect via TCP/IP from Collaborator server.

3. Create an empty schema on database server in which aforementioned database user can create, alter, read, write, update, and delete tables.

4. Make sure that you have access to your intended server port (default 8080) through any firewall you may use.

5. If you intend to use LDAP or Active Directory for authentication, please see the relevant section of our manual. You may need to ask your LDAP or Active Directory administrator to create a dedicated user for the Collaborator server.