Platform-Specific Notes

Applies to Collaborator 14.5, last modified on June 13, 2024

This is additional server-related information that is specific to certain operating systems.


The web server is installed as a Windows Service. This means the server starts up automatically when the machine boots up, and no user needs to be logged in. The service can be started and stopped manually and even remotely.

The default installation is for the service to start automatically upon system startup using the default service user. All of these settings can be changed by the administrator after installation using the Microsoft standard service configuration control panel.


  • If you change the user under which the service runs, make sure the installation directory is still both readable and writable by the new user.

  • If Collaborator is located on the same machine as the database, and if the Collaborator service starts up before the database service, Collaborator might fail to start up. The workaround is to restart the Collaborator service, but the fix is to use service dependencies to tell Windows that the Collaborator service is dependant on the database service. This is a standard Windows service feature.

Linux, Solaris, and BSD

The web service is not automatically installed such that it will run automatically when the system starts up. However this is easy to set up.

The installation directory contains the ccollab-server file that can accept the usual start and stop commands. Create a symbolic link to this file from your standard installation directory (for example, /etc/rc3.d or /etc/rc.local) to cause the server to start automatically upon system startup.


  • If Collaborator is located on the same machine as the database, make sure it starts up later in the start-up process than the database server. Otherwise, Collaborator will fail to start up.

See Also

Server Installation Steps
Server Upgrades

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