Important Notice for ReadyAPI Customers

ReadyAPI has moved to SmartBear License Management and from October 2023, file-based licensing will be retired. As of September 2023, all licenses issued for your subscription term will be ID-based licenses by default. If you are not currently on ID-based licensing, it's time to migrate immediately. File-based licensing will no longer be supported as of October 2023. This means that technical support requests related to file-based licensing will not be accommodated. If you encounter technical issues that you're unable to resolve, it could lead to service interruption. For customers still in the process of migration, we recommend reaching out to your Account Manager to discuss your migration plan. Alternatively, you can log a support request with our Customer Care Team for assistance.

For more details regarding licensing support, please refer to this link.

This topic explains how to activate a trial license online when ReadyAPI is already installed on your computer. If your computer does not have an Internet connection, or if it does not meet the requirements, you can activate your trial license offline. If ReadyAPI is not installed on your computer, see Online Activation of a Trial License Without ReadyAPI.

Requirements

To activate a trial license, you need a functioning Internet connection.
Your network security settings should allow access to the https://activation.smartbear.com server trough port 443.
Also, you will have to specify your email to which SmartBear will send a license verification link.

Activation steps

Launch ReadyAPI.
- If you do not have an active license, ReadyAPI will display a message asking you to activate a license:
  
  Click the image to enlarge it.
  
  Click Yes.
- If you have an active license for any tool, select Help > License Manager from the main menu.
  
  Click the image to enlarge it.
In the License Manager, select the desired tool and click Start Pro Trial.
- If the License Manager has all the required contact information, it activates a trial license for the desired tool.
  
  Otherwise, it will show an appropriate dialog. Specify the requested information and click OK.
- If you do not have an active license, you must perform some additional steps:
  1. In the Activate Trial dialog, enter your contact information:
    
    Click the image to enlarge it.
    
    Important: Enter your valid email address, since you will have to verify it.
  2. When you click OK, ReadyAPI will display the following instructions:
    
    Click the image to enlarge it.
  3. Click OK.
  4. ReadyAPI will send your request to the SmartBear licensing server and post an email to you. The email contains a link to verify your email and activate the trial license.
  5. Click the link. A message informing you that your email address has been verified will be displayed.
    
    If the computer where you run ReadyAPI does not have an Internet connection, you will need to download a license file from the page and complete offline activation.
    
    Click the image to enlarge it.

The license has been activated:

Click the image to enlarge it.

In case of an error

In case of an error, you will see a message explaining the problem. See Troubleshooting for information on typical issues and possible solutions.

If you are unable to solve the problem, contact our Support Team. We will be glad to help you.

Online Activation of a Trial License From ReadyAPI

Requirements

Activation steps

In case of an error

See Also