The specifics of the licensing subsystem are that one License Manager can control only one LoadComplete license key at a time. This means that if you have two licenses, you cannot activate both of them on the same License Manager - you will have to use two different PCs. If you activate a license on a computer that already has another active license, the new license key will replace the activation data of the existing license.
To resolve licensing problems, you can use the Licensing Troubleshooter on our web site:
The troubleshooter will also help you collect information and submit a request to the SmartBear Support Team.