Unable to Activate Two Licenses on the Same License Manager

Applies to LoadComplete 4.97, last modified on May 20, 2019

The specifics of the licensing subsystem are that one License Manager can control only one LoadComplete license key at a time. This means that if you have two licenses, you cannot activate both of them on the same License Manager - you will have to use two different PCs. If you activate a license on a computer that already has another active license, the new license key will replace the activation data of the existing license.

This applies to both Floating User licenses and Node-Locked licenses. For detailed information on this and on possible workarounds, see Using Multiple Licenses on One License Manager PC.

To resolve licensing problems, you can use the Licensing Troubleshooter on our web site:

Licensing Troubleshooter

The troubleshooter will also help you collect information and submit a request to the SmartBear Support Team.

See Also

LoadComplete License Types
Using Multiple Licenses on One License Manager PC

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