|Important Notice for ReadyAPI Customers|
ReadyAPI has moved to SmartBear License Management and from October 2023, file-based licensing will be retired. As of September 2023, all licenses issued for your subscription term will be ID-based licenses by default. If you are not currently on ID-based licensing, it's time to migrate immediately. File-based licensing will no longer be supported as of October 2023. This means that technical support requests related to file-based licensing will not be accommodated. If you encounter technical issues that you're unable to resolve, it could lead to service interruption. For customers still in the process of migration, we recommend reaching out to your Account Manager to discuss your migration plan. Alternatively, you can log a support request with our Customer Care Team for assistance.
For more details regarding licensing support, please refer to this link.
A Pro license for one of ReadyAPI tools lets you use all the features of this tool (including the Pro features), as well as the basic features of the other tools.
If you need the Pro features of the other tools, you need to purchase a Pro license for these tools. In this case, you will append "new" licenses to an "existing" license.
Since ReadyAPI 1.4, you can combine fixed and floating licenses on one computer. For example, you can use a floating license for ReadyAPI Test, but have a fixed ReadyAPI Virtualization license.
Activation of an additional license does not differ from activation of new licenses.
In case of an error
In case of an error, you will see a message explaining the problem. See Troubleshooting for information on typical issues and possible solutions.
If you are unable to solve the problem, contact our Support Team. We will be glad to help you.