Offline Deactivation of Fixed Licenses

Applies to ReadyAPI 3.44.1, last modified on March 23, 2023

This page is related to file-based licenses — a legacy license type used in ReadyAPI 3.44.1. This license type will be sunsetted from October 2023. For information on the current ID-based license type, see SmartBear ID-based Licenses.

During offline deactivation, you exchange data with the SmartBear license server via email. Also, ReadyAPI will offer you to export your license to a file.

We recommend that you perform online deactivation when possible. It is faster and easier than offline deactivation. Choose offline deactivation only if you cannot perform online deactivation for some reason.

Deactivation steps

  1. Select Help > License Manager in the ReadyAPI main menu.

  2. In the License Manager dialog, select the desired tool, or select any tool if you want to uninstall a bundle license. Click Uninstall License.

    Uninstall License

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  3. The invoked Uninstall License wizard offers you to create a backup file of your license. In other words, Export it to a file. Select Save a backup and specify the path to where you want to store the file. Click Next.

    If you do not want to export your license, you can select No, I don't need a backup. In this case, the License Manager deactivates your license without a backup. This action cannot be undone.
    Backup License File

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  1. On the next page of the wizard, select Offline.

  2. Important: When you click Next, your license will be deactivated on your machine. If you do not perform the next step, you will not be able to activate your license again.

    Select offline deactivation

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  3. After you click Next, the wizard will display instructions on what you should do to deactivate the license on the SmartBear license server.

    Offline deactivation confirmation

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  4. When you receive an email from the license server, check the I have received the confirmation email check box and click Finish to close the wizard and complete the deactivation.

In case of an error

In case of an error, you will see a message explaining the problem.
If you are unable to solve the problem, contact our Support Team. We will be glad to help you.

See Also

License Deactivation

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