Deactivate Fixed License
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our SmartBear Support, who are standing by to help.
For further information and timelines, refer to the File-Based License End-of-Life Policy page.
About
A fixed license is bound to the computer where you activated it. You cannot use your license on another machine until you deactivate it. Deactivating a license removes the license data from the machine and exports it to a file that you can later use to activate the license on another machine.
The deactivation procedure should be done in the following cases:
You are going to leave the company and need to hand over the license to another person.
You want to move the license to some other computer (see Export and Import Licenses).
The computer where ReadyAPI is installed has some technical issues and will be retired.
There will be an upgrade to the computer, which requires reinstalling the operating system.
You can deactivate a license either online or offline. We recommend that you perform online deactivation when possible. It is faster and easier than offline deactivation. Choose offline deactivation only if you cannot perform online deactivation for some reason.
Note that you need at least one Pro license for any of the ReadyAPI tools to use ReadyAPI. License deactivation disables the Pro features. So, if you disable a license for some tool, and if you do not have a Pro license for at least one other tool, you will not be able to use the product.
