Activate Trial License Online from ReadyAPI

Important Notice for ReadyAPI Customers

Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.

From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.

All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.

If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our SmartBear Support, who are standing by to help.

For further information and timelines, refer to the File-Based License End-of-Life Policy page.

This topic explains how to activate a trial license online when ReadyAPI is already installed on your computer. If your computer does not have an Internet connection, or if it does not meet the requirements, you can activate your trial license offline. If ReadyAPI is not installed on your computer, see Activate Trial License Online Without ReadyAPI.

Requirements

  • To activate a trial license, you need a functioning Internet connection.

  • Your network security settings should allow access to the https://activation.smartbear.com server through port 443.

  • Also, you will have to specify your email to which SmartBear will send a license verification link.

Activation steps

  1. Launch ReadyAPI.

    • If you do not have an active license, ReadyAPI will display a message asking you to activate a license:

      "No valid license found" message

      Click Yes.

    • If you have an active license for any tool, select Help > License Manager from the main menu.

      License Manager in the main menu
  2. In the License Manager, select the desired tool and click Start Pro Trial.

    • If the License Manager has all the required contact information, it activates a trial license for the desired tool.

      Otherwise, it will show an appropriate dialog. Specify the requested information and click OK.

    • If you do not have an active license, you must perform some additional steps:

      1. In the Activate Trial dialog, enter your contact information:

        activate-license-dialog.webp

        Important

        Important: Enter your valid email address, since you will have to verify it.

      2. When you click OK, ReadyAPI will display the following instructions:

        Activation mail
      3. Click OK.

      4. ReadyAPI will send your request to the SmartBear licensing server and post an email to you. The email contains a link to verify your email and activate the trial license.

      5. Click the link. A message informing you that your email address has been verified will be displayed.

        Important

        If the computer where you run ReadyAPI does not have an Internet connection, you will need to download a license file from the page and complete offline activation.

        verified.png

The license has been activated:

main-one-trial-license.png

In case of an error

In case of an error, you will see a message explaining the problem. See Troubleshooting for information on typical issues and possible solutions.

If you are unable to solve the problem, contact our Support Team. We will be glad to help you.

See Also

Activate Trial License

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