AlertSite can forward alerts to Datadog for centralized monitoring, observability, and incident management. With this integration, you can consolidate AlertSite notifications with your broader monitoring infrastructure and enable streamlined incident response.
Datadog is a cloud-based monitoring and observability platform. AlertSite can send alert notifications directly to Datadog using webhook-based integrations. When an alert is triggered, AlertSite posts alert details to your Datadog account, helping your team respond quickly to issues.
Requirements
To configure AlertSite and Datadog integration, you need the following:
- Datadog account with permissions to manage integrations and webhooks.
- Datadog API Key for authentication.
- Datadog Event API access enabled in your account.
To configure the integration, you need the following user permissions:
- In AlertSite – Admin, Co-Admin, or Power User.
- In Datadog – Administrator or API access privileges.
Configure Datadog
Before you can configure AlertSite to send alerts to Datadog, you need to create a webhook in Datadog.
Create a webhook
To create a Datadog webhook for AlertSite integration, perform the following steps in your Datadog account:
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Log in to Datadog with permissions to manage integrations and webhooks.
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From the left navigation menu, select Integrations.
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Locate and open the Webhooks integration.
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Click New Webhook.
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In the Configure Webhook Details dialog, enter the following information:
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Webhook name – an arbitrary name for this webhook, for example, AlertSite Webhook.
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Webhook URL – the third-party webhook URL provided by AlertSite.
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Events to send – select the alert events you want to forward to Datadog.
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Description – optional description to document the webhook purpose.
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Click Save Webhook and verify that the webhook appears as Active.
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Copy the webhook URL from the Datadog configuration. Save the URL in a secure location. Do not share this URL, as it allows external systems to post events to your Datadog account.
Configure AlertSite
After you create the webhook in Datadog, configure AlertSite to send alerts to your Datadog account.
Now, you can add a Datadog recipient or notifier in AlertSite:
AlertSite UXM
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Go to Alerts, then select Alert Recipients.
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Click New Recipient.
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Specify the following:
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Name – an arbitrary name for this recipient, for example, Datadog.
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Recipient – paste the webhook URL you copied earlier from Datadog.
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Method – select Datadog.
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Click Add.
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Datadog is now available as an alert recipient in AlertSite.
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Click the pencil icon next to the Datadog recipient to access additional alerting options.
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Configure the following options as required:
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Select Enable availability notifications to send alerts when errors are detected.
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In the Notify me after consecutive errors field, enter the number of errors that must occur before a notification sends.
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In the Stop notifying me after consecutive notifications field, enter the maximum number of notifications to send.
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Select Notify me when the error has cleared. This will automatically send a resolution event to Datadog when the error condition clears in AlertSite.
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For the description of additional options for availability and performance alerts, see Recipient Properties.
AlertSite 1.0
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Go to Notifiers.
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Click Add Notifier.
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Specify the following:
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Description – an arbitrary name for this notifier, for example, Datadog.
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Send a(n) – select Datadog.
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To – paste the webhook URL you copied earlier from Datadog.
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In the Configure Standard (Availability) Notifications section, configure the following options:
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Select the Enable availability notifications checkbox.
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In the Notify me after consecutive errors field, enter the number of errors that must occur before a notification sends.
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In the Stop notifying me after consecutive notifications field, enter the maximum number of notifications to send.
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Select the Notify me when the error has cleared option. This will automatically send a resolution event to Datadog when an error condition clears in AlertSite.
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For the description of additional options for availability and performance alerts, see Recipient Properties.
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Click Submit in the top right corner.
| Note: | By default, all AlertSite monitors send alerts to all configured alert recipients. But if you have recipient groups configured, each group's monitors send alerts only to recipients in that group. In this case you need to add the Datadog recipient to the relevant groups to receive alerts from monitors in that group. |
Alert notifications
When AlertSite sends an alert to Datadog, the notification includes the following key information:
- Monitor name – The name of the monitor that triggered the alert.
- Status – The alert status, for example, Error, Warning, or OK.
- Error description – Details about what caused the alert.
- Location – The monitoring location that detected the issue.
- Timestamp – When the alert was triggered.
You can customize alert messages by using alert templates in AlertSite.
Best practices
Follow these recommendations to maximize the effectiveness of Datadog integration:
- Route only actionable alerts to Datadog to avoid event stream overload.
- Use monitor naming conventions that map clearly to service, team, and environment.
- Enable clear notifications so incident timelines in Datadog include recovery events.
- Create separate notifiers or monitor groups for production and non-production signals.
- Create one test monitor per integration and verify end-to-end delivery before enabling for production.
- Confirm both error and clear notifications are received in Datadog.
- Validate escalation behavior by adjusting consecutive error thresholds.
- Document ownership for each notifier destination.
- Review notifier settings quarterly against business service level agreements and on-call policies.