Some Features Are Missing After Updating a License

Applies to TestComplete 14.91, last modified on July 20, 2021

This page is related to key-based licenses — a regular license type used in TestComplete 14.91. For information on the new ID-based license type, see SmartBear ID-based Licenses.

TestComplete consists of TestComplete Platform, several Modules (Desktop, Web, and Mobile) and the Intelligent Quality add-ons.

Each component is licensed separately. They extend the TestComplete basic functionality with a number of specific features. Since they are licensed separately, some features may become unavailable after you update your license.

For example, you activate the commercial license of TestComplete after evaluating the trial version. Since the trial version includes all modules and add-ons, some features may become unavailable upon activating the commercial license if it does not support the same set of modules and add-ons.

If the features you need are missing after updating your license, contact SmartBear Sales Team to resolve the problem.

You can try resolving the problem by using the Licensing Troubleshooter on our web site:

Licensing Troubleshooter

See Also

Troubleshooting
Activating Additional Licenses

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