System Requirements

We recommend that you install the latest service packs and updates for your Windows version, except for those updates that are known to cause issues.

For Windows Server 2012, Windows Server 2008 R2, and Windows 7 users:

For TestComplete to work correctly on these operating systems, Internet Explorer 11 must be installed on them. You have to install it manually. You can view the installation instructions and get the installation package at the Microsoft website:

support.microsoft.com/help/17621

These operating systems will reach their end-of-support at the beginning of 2022. We recommend that you update your operating system to one of the later Windows versions.

For Windows 8 users:

This version of Windows is not supported. We recommend that you update it to Windows 8.1 or Windows Server 2012 R2 or later.

To run TestComplete tests as part of a pipeline:

• One of the following versions of Team Foundation Server is required:

  Azure DevOps Server 2019 On-Premises.

  Team Foundation Server 2010–2018 On-Premises.

  Azure DevOps Services (formerly known as Visual Studio Team Services or VSTS).

• On the computer, where tests will run, the following software must be installed (depending on the task you are performing and on the version of Team Foundation Server you use):

  Team Foundation Build Service.

  – or –

  Build and Release Agent for Windows.

  – or –

  Test Agent for Microsoft Visual Studio.

All these requirements must be met if you work with Excel files via DB Table variables, DDTDriver, or the COM object. Excel keyword operations and the Excel runtime object do not require Microsoft Office Excel installed on your computer. For more information, see Working with Microsoft Excel Files.

To use Microsoft Office Excel 2007 - 2013 files in tests, you must have the Microsoft Office 12.0 Access Database Engine OLE DB Provider installed on your computer.

It is important to have the data provider of the “bitness” same as TestComplete has (32- or 64-bit), otherwise, you will get the “The needed data source driver is not installed...” error message. So, if you use 64-bit TestComplete, you must have the 64-bit version of the provider.

You can get this data provider as part of the following software:

• Microsoft Access Database Engine 2010 Redistributable. You can download it on the Microsoft web site:

  https://www.microsoft.com/en-us/download/details.aspx?id=13255

  Again, make sure to download and install the 32- or 64-bit installation package that matches the TestComplete version you use.

  If you have 32-bit Microsoft Office 2010, the installation of the 64-bit provider will fail. In this case, perform the following steps to install it: Show Steps Show StepsHide Steps Run the installer with the /passive command-line argument. Run the Registry Editor. To do this, open the Start menu, type regedit and press Enter. Find the following registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\14.0\Common\FilesPaths. Delete or rename the mso.dll registry value. Otherwise, the data provider will get corrupted after the first Excel run.

• Microsoft Office Excel 2007 - 2013.

• 2007 Office System Driver: Data Connectivity Components. You can download them on the Microsoft web site:

  https://www.microsoft.com/en-us/download/details.aspx?id=7020

To use Microsoft Active Data Objects (ADO) in tests, Microsoft Data Access Components (MDAC) ver. 2.1 or later must be installed on your computer. You can download the latest MDAC version from here:

http://msdn.microsoft.com/en-us/data/aa937730.aspx

To recognize text in images and on-screen objects, the following requirements must be met:

• Licenses for TestComplete version 12.60 or later, and TestComplete Intelligent Quality add-on
• Intelligent Quality add-on installed and enabled
• Internet access to the ocr.api.dev.smartbear.com web service
• Firewalls or proxies configured to allow traffic via port 443

Additional guidance is here.

TestComplete Connector for HP Quality Center requires that the HP Quality Center Connectivity Add-In be installed on your computer. You can download this add-in from the Quality Center Add-ins Page. See the Requirements section of the TestComplete Connector for HP Quality Center topic for more information.

To submit issues to your Atlassian Jira database directly from TestComplete logs:

• Jira Server ver. 5.0 - 7.12 or Jira Cloud.

• Jira must accept remote API calls.

• The issues of the target Jira project must:

  • have the Summary and Description fields.

  • allow attachments.

To learn how to configure Jira and manage Jira projects, see the Jira documentation.

To test .NET applications, you need Microsoft .NET Framework v. 2.0 - 4.8 installed on your computer.

To test WPF applications, you need Microsoft .NET Framework v. 3.0 - 4.8 installed on your computer.

To test Java applications, you need Java Runtime Environment (JRE) ver. 7, 8, 11 and 17 (OpenJRE or Oracle JRE) installed on your computer. TestComplete supports both 32-bit and 64-bit Java versions.

To test Windows Store applications, TestComplete must be installed into a subfolder of the <Program Files> folder (or <Program Files (x86)> on 64-bit operating systems).

To record a web test

You must have one of the following web browsers on your computer:

• Microsoft Internet Explorer ver. 11 (both 32-bit and 64-bit versions).

• Microsoft Edge ver. 83 - 128 (Chromium-based, both 32-bit and 64-bit versions).

  Note: The non-Chromium version of Edge is not supported.

• Mozilla Firefox ver. 91 - 115.10 ESR, 94 - 116 (both 32-bit and 64-bit versions).

  If you use a later version of Firefox, check whether a patch is available for it.

  Note: To run tests on Firefox, switch the browser to the single-process mode.

• Google Chrome ver. 128 (both 32-bit and 64-bit versions).

  If you use a later version of Google Chrome, check whether a patch is available for it.

  Note: Chrome running in Modern UI (Metro) mode is not currently supported.

Web browsers and TestComplete must be prepared for testing in a special way. See Preparing Web Browsers.

Which of the browsers will be used for test recording does not affect which browser can be used for a test run.

To run tests in Windows environments

You must have one of the browsers listed above installed there.

To run tests in device clouds

You can use any web browser that Selenium WebDriver supports, for example, Safari, Chrome for mobile, and so on. See About Cross-Platform Web Tests.

• .NET, Java, and native applications (C++, Delphi, and others) that use Chromium Embedded Framework (CEF) version 85.0.4183 and earlier (except CEF3 1750).

  Note: For CEF applications that use WPF controls, only versions 84.0.04147 and earlier are supported.

• EO WinForms and EO WPF applications created with EO.WebBrowser version 2019.0.69.0.

• Applications created with Electron version 1.8.2 - 14.

• Applications with the embedded Microsoft WebBrowser control.

  Note: The Edge-based WebBrowser control is not supported.

To test AIR applications, you need Adobe AIR 2, 3, or 17 installed on your computer. You can download AIR from here:

http://get.adobe.com/air

Also, to run AIR applications that have not been installed from AIR installer packages, you need AIR Debug Launcher. It is part of the AIR SDK, which you can download from here:

http://www.adobe.com/go/air_sdk

To test Silverlight applications, Silverlight 4 (starting from v. 4.0.50826), or Silverlight 5 must be installed on your computer. You can download the latest Silverlight version from here:

http://www.microsoft.com/getsilverlight

To test mobile web applications, you must have Google Chrome 128 installed on your computer.

To test WCF services, Microsoft .NET Framework 3.5 or 4.0 is required.

Android Testing

• To test Android applications, you must have the following software installed on your computer:

  • Java SE Runtime Environment (JRE) or Java SE Development Kit (JDK) ver. 8 and later. You can download it from:

    http://java.com/en/download/windows_manual.jsp

    Note:

    You can use any supported versions of Java SE Runtime Environment (JRE) or Java SE Development Kit (JDK). However, the preferable version is 8.

  • Android SDK Tools, which you can get from:

    http://developer.android.com/sdk/index.html

• The Android device or emulator must have at least 512 MB of memory.

  There are no specific requirements for the CPU and screen resolution of the tested device.

• If you use a physical Android device, it must be connected to the computer with a USB cable.

iOS Testing

• Install the latest desktop version of iTunes on your computer. You can download it from:

  apple.com/itunes

  Note: TestComplete is not compatible with the Windows Store version of iTunes. To learn how to install the desktop version of iTunes, see Preparing Test Computers and TestComplete for iOS Testing (Legacy).

• The iOS device should be connected to your computer with a USB cable.