SLM FAQ

Applies to ReadyAPI 3.52, last modified on April 18, 2024
Important Notice for ReadyAPI Customers

ReadyAPI has moved to SmartBear License Management. From September 2023, all licenses issued for your subscription term will be ID-based licenses by default. If you are not currently on ID-based licensing, it's time to migrate immediately. File-based licensing will no longer be supported as of October 2023. This means that technical support requests related to file-based licensing will not be accommodated. If you encounter technical issues that you're unable to resolve, it could lead to service interruption. For customers still in the process of migration, we recommend reaching out to your Account Manager to discuss your migration plan. Alternatively, you can log a support request with our Customer Care Team for assistance.

General Questions

What is happening?

What is SLM?

Why is SmartBear changing to SLM?

What are the benefits for administrators and users?

Is SLM available on all ReadyAPI modules today?

How is SLM deployed?

What is the process for migrating customers?

Does SLM cost more?

When is the deadline?

More information on licenses

For complete information on the SmartBear ID-based licenses, see our License Management Documentation.

Please refer to our Frequently Asked Questions page for more information on SLM.

The following demo is currently available.

Need Assistance?

If you have questions or need assistance with the new licenses, please contact our Customer Care Team.

See Also

SmartBearĀ ID-based Licenses
Activate and Use ReadyAPI

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