License Types

Last modified on June 2, 2021.

Fixed User & Floating licenses

We use two license types: Fixed User and Floating. The difference between them is in the way users consume the license seats (license seats define the number of allowed concurrent license users):

Fixed User Floating

Typically used by individual professionals or by teams with a few QA engineers.

Typically used by organizations with a large number of QA professionals.

A Fixed User license key can have one or multiple seats. For example, if you have 5 QA engineers and want a Fixed User license for each of them, you can purchase one Fixed User key with 5 license seats.

A Floating license can also have one or multiple seats, but typically it has multiple seats.

The license admin assigns the license seats to members of your team — one seat per person. The number of users cannot exceed the number of seats.

The license seats can be used only by assignees. If some user is not working with the licensed product, others cannot consume the license seat of that user.

The license admin assigns license seats to your teammates. The number of persons in the assignment list can exceed the number of license seats.

Seats are not strictly assigned to users. Any user in the assignment list can run the licensed product. However, the number of users working concurrently cannot exceed the number of license seats.

One person can consume multiple seats. This happens if that person is running the product on multiple computers concurrently.

After the assignment, the Fixed User seats cannot be reassigned to another person. Be aware!

If needed, the license admin can remove some user from the list (this is called license revoking) or add new users to the list.


  • Both Fixed User and Floating licenses can be permanent or subscription. The latter means the license has an end date after which it will expire.

  • Right after the purchase, a license is not assigned to any user. The responsible employee (license administrator) assigns the license to users in the SmartBear Licensing Portal (that is, assigns the license seats). To run the licensed product, these persons should specify the emails that the license administrator used for assignment.

    For complete information on license assignment, see Activate and Use Licenses.

Trial licenses

Technically, a trial license is a Fixed User license with 1 seat. That seat is automatically assigned to the user who requested the trial on the SmartBear website.

See Also

Licensing Overview
Activate and Use Licenses
Using the Licensing Portal

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