|Important Notice for ReadyAPI Customers|
ReadyAPI has moved to SmartBear License Management. From September 2023, all licenses issued for your subscription term will be ID-based licenses by default. If you are not currently on ID-based licensing, it's time to migrate immediately. File-based licensing will no longer be supported as of October 2023. This means that technical support requests related to file-based licensing will not be accommodated. If you encounter technical issues that you're unable to resolve, it could lead to service interruption. For customers still in the process of migration, we recommend reaching out to your Account Manager to discuss your migration plan. Alternatively, you can log a support request with our Customer Care Team for assistance.
From October 2023, we will no longer provide file-based licensing. This notice is to alert all users that we are phasing out this licensing model and we will replace it with SmartBear ID-based licensing.
SmartBear ID-based licenses are a new proprietary license management option we started using in ReadyAPI 3.8.1. Also known as SmartBear License Management (SLM), it replaces our current 3rd party license management, putting flexibility, control, and security in your hands. You’ll gain visibility into how licenses are used and release unused licenses to those who need them most. SLM also offers offline support for organizations with restricted networks. Please read here to learn more about ID-based licensing and SLM.
The migration process involves 5 steps:
Identify your readiness status.
Address any company information requirements if internal approval is needed.
Run any Proof of Concepts needed to ensure it will work in your organization and won't break any processes or pipelines.
Identify the users migrating over and make them aware of the license change.
Work with Smartbear to get your licenses assigned to the users and converted if they work in private networks.
We have prepared a Readiness Checklist to help you identify where you are in readiness planning.
You can contact your SmartBear Account Representative or SmartBear Support for assistance in getting started.
If license management is managed by another person within your organization, we ask that you communicate this update to them and ask them to contact SmartBear to plan the next steps.