Renew Licenses
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our SmartBear Support, who are standing by to help.
For further information and timelines, refer to the File-Based License End-of-Life Policy page.
ReadyAPI warns you when your license is about to expire or has already expired. You can renew the license in advance before the expiration date, or 3 days after this date to avoid pauses in your working process.
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The renewal license will be activated when its start date comes, so you can install it right after you get it.
To get the renewal license:
If you purchased the software, click Buy Renewal. ReadyAPI will open the online shop with the required license in the cart. Purchase a new license.
If someone else purchased the software, click Notify Purchaser. ReadyAPI will generate an email that you can send to the person responsible for buying licenses.
Once a new license is purchased, you or your system administrator installs it as usual:
