Migrate to SmartBear License Management
Important Notice for ReadyAPI Customers
Starting from ReadyAPI 3.62.0, VirtServer 3.29.0, and TestEngine 1.34.0, SmartBear Product Family has fully deprecated file-based licenses and transitioned to the ID-based SmartBear License Management (SLM) system. Any customers still using file-based licenses must complete their migration to SLM by September 30, 2025.
From October 1, 2025, existing and activated file-based licenses will continue to work for some time. However, SmartBear will no longer generate new file-based licenses or support activation and deactivation of file-based licenses in ReadyAPI, VirtServer, or TestEngine. All new and updated licenses are now issued in SLM only.
All technical support for file-based licenses has now ceased, and SmartBear no longer maintains the file-based licensing system. Any access or service issues will result in service disruptions that we will not be able to restore.
If you have not completed the process of migrating, contact your Account Manager or SmartBear representative today. Our teams are ready to assist with smooth transition strategies. For additional support, log a request with our SmartBear Support, who are standing by to help.
For further information and timelines, refer to the File-Based License End-of-Life Policy page.
This notice is to alert all users that we have phased out this licensing model. You are required to migrate to SmartBear ID-based licensing by September 30, 2025 to avoid disruption of service.
SmartBear ID-based licenses are a new proprietary license management option we started using in ReadyAPI 3.8.1. Also known as SmartBear License Management (SLM), it replaces our current 3rd party license management, putting flexibility, control, and security in your hands. You’ll gain visibility into how licenses are used and release unused licenses to those who need them most. SLM also offers offline support for organizations with restricted networks. See SmartBear ID-based Licenses to learn more about ID-based licensing and SLM.
The migration process involves 5 steps:
Identify your readiness status.
Address any company information requirements if internal approval is needed.
Run any Proof of Concepts needed to ensure it will work in your organization and won't break any processes or pipelines.
Identify the users migrating over and make them aware of the license change.
Work with SmartBear to get your licenses assigned to the users and converted if they work in private networks.
We have prepared a Readiness Checklist to help you identify where you are in readiness planning.
You can contact your SmartBear Account Representative or SmartBear Support for assistance in getting started.
If license management is managed by another person within your organization, we ask that you communicate this update to them and ask them to contact SmartBear to plan the next steps.