To use the QAComplete Integration for JIRA plugin to synchronize JIRA issues with QAComplete defects and requirements, the following requirements must be met:
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The QAComplete version you use must be 11.3 or later.
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You must use Atlassian JIRA Server 7.0.0–8.13.
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If you use JIRA Cloud, you can only synchronize your projects with QAComplete SaaS.
If you use JIRA Server (Self-hosted), you can synchronize your projects with both QAComplete SaaS and QAComplete On-Premises.
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The JIRA account you use for configuring synchronization must have administrator privileges.
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The QAComplete account you use for configuring synchronization must be a security administrator and have access to needed QAComplete projects.
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Your QAComplete server must have access to the Atlassian JIRA server you use.
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For SaaS users: Your JIRA server must be accessible from the Internet.
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For On-Premises users: Your JIRA server must be accessible from the network where your QAComplete server is installed.
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Your JIRA server must allow outgoing traffic through port 51000.
For On-Premises users: In addition, your QAComplete server must allow incoming and outgoing traffic through port 51000.