Make sure that the synchronization you have configured works correctly:
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You can modify a mapped field in one system and make sure that the appropriate field is updated in another system.
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Make sure that the synchronization is bi-directional, that is, items in both systems are updated.
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Make sure that when you create a new item in one system, the appropriate item is created in another system.
See Also
Configure JIRA Synchronization
QAComplete Integration for JIRA Plugin