Troubleshooting

Applies to Collaborator 14.6, last modified on October 04, 2024

If you run across any issues or problems, send the error log along with your question to Support.

To get the error log, go to Help > About Eclipse.

Under the Help menu, click on About.

Then, click on Installation Details.

Click the Configuration tab. Click the Copy to Clipboard button and save it in a file. Then click View Error Log and save that information in a file as well. Send both files to Support, along with a description of what you were trying to do when you encountered the error.

See Also

Known Issues
Eclipse Plug-in

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