In AlertSite, you can add a note to your alerts by using the Alert Note field and Notification Templates. This article describes how to do this.
AlertSite UXM
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On the Dashboard, click on the monitor tile and select Edit Configurations.
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Click Edit Monitor on the Monitor Summary, Monitor Availability, or Monitor Performance dashboard.
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Switch to the Alerts tab and enter your notes in the Alert Notes field.
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Click Save to save the changes.
AlertSite 1.0
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Select Configure from the top menu, and then click the needed monitor type.
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In the list of monitors, click the needed monitor name.
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Scroll down to the bottom of the configuration page, enter some notes in the Alert Note field.
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Click Submit to save the changes.
To have the added note displayed in your alerts, you need to edit alert templates and add the $ALERT_NOTE variable. You can edit both the default and custom templates. If you want to edit a custom template, you need to configure a recipient group by assigning it to the needed template and specifying recipients and monitors. For more information on working with recipient groups, see Recipient Groups.
AlertSite UXM
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Select Alerts > Template Editor from the top menu.
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Select the template to which you want to add the variable in the Alert Templates list.
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Add the
$ALERT_NOTEvariable to the template Body.
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Once done, click Save to overwrite the current template or Save as to save it as a new template.
AlertSite 1.0
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Select Notifiers > Notifiers from the top menu.
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In the upper right corner, click Manage Notification Templates.
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Select the template to which you want to add the variable in the Template list.
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Add the
$ALERT_NOTEvariable to the template Body.
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Once done, click Save to overwrite the current template or Save As to save it as a new template.