Adding Monitor-Specific Notes to Alerts

Last modified on May 14, 2021

In AlertSite, you can add a note to your alerts by using the Alert Note field and Notification Templates. This article describes how to do this.

AlertSite UXM

  1. On the Dashboard, click on the monitor tile and select Edit Configurations.

    –or–

    Click Edit Monitor on the Monitor Summary, Monitor Availability, or Monitor Performance dashboard.

  2. Switch to the Alerts tab and enter your notes in the Alert Notes field.

    The Alert Notes field

    Click the image to enlarge it.

  3. Click Save to save the changes.

AlertSite 1.0

  1. Select Configure from the top menu, and then click the needed monitor type.

  2. In the list of monitors, click the needed monitor name.

  3. Scroll down to the bottom of the configuration page, enter some notes in the Alert Note field.

    The Alert Note field

    Click the image to enlarge it.

  4. Click Submit to save the changes.

To have the added note displayed in your alerts, you need to edit alert templates and add the $ALERT_NOTE variable. You can edit both the default and custom templates. If you want to edit a custom template, you need to configure a recipient group by assigning it to the needed template and specifying recipients and monitors. For more information on working with recipient groups, see Recipient Groups.

AlertSite UXM

  1. Select Alerts > Template Editor from the top menu.

  2. Select the template to which you want to add the variable in the Alert Templates list.

  3. Add the $ALERT_NOTE variable to the template Body.

    Adding the $ALERT_NOTE variable to the template

    Click the image to enlarge it.

  4. Once done, click Save to overwrite the current template or Save as to save it as a new template.

AlertSite 1.0

  1. Select Notifiers > Notifiers from the top menu.

  2. In the upper right corner, click Manage Notification Templates.

  3. Select the template to which you want to add the variable in the Template list.

  4. Add the $ALERT_NOTE variable to the template Body.

    Adding the $ALERT_NOTE variable to the template

    Click the image to enlarge it.

  5. Once done, click Save to overwrite the current template or Save As to save it as a new template.

See Also

Alerts
Alert Templates
Recipient Groups

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