Cloud Migration FAQ

Applies to Zephyr Scale Server/Data Center 8.6, last modified on October 20, 2021

On this page, we’ve put together answers to common questions about migrating Zephyr Scale data from Jira Server to Cloud.

If your question is not answered here or if you’d like more information, feel free to contact us.

It depends on many different things. In general, migrating a thousand of objects should take a few minutes, whereas very large migration with tens of thousands to millions of objects may take a few hours. A large number of attachments can make migration longer, depending on your server’s upload speed.

If you’re moving from Jira Server to the Cloud version of Zephyr Scale, it is worth considering the differences in features. We have created a handy comparison matrix where you can review these differences in detail.

Refer to the What data gets migrated section in our Cloud Migration Guide to learn what data can and cannot be migrated from on-prem versions of Zephyr Scale to Cloud. In general, we expect JCMA migrations to work correctly with up to 50 million entities per entity type.

No, but if you complete migration to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription. Please contact Zephyr Sales team at zephyrteam@smartbearmail.com.

No, but if you complete migration to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription. Please contact Zephyr Sales team at zephyrteam@smartbearmail.com.

If you already decided to purchase a Cloud subscription, please contact the Zephyr Sales team at zephyrteam@smartbearmail.com. We will provide you with a promo code for your Server license so you can upgrade it and test the new version before migration.

If you are not willing to purchase Cloud at this time, we recommend that you renew your Server maintenance so you can upgrade it and test the new version. Moving forward, if you end up migrating to Cloud before your Server license expires, we can offer a proportional discount for your new Cloud subscription.

This is currently not possible. Atlassian is working to provide Cloud-to-Cloud migration support for apps in 2022. Please see Atlassian’s public roadmap for more information on when Cloud-to-Cloud migration will be available and support app migration.

See Also

Cloud Migration Guide

Highlight search results